Viva Capital's latest report shows small businesses that apply customer-focused strategies while invoicing see greater profits and attract more new customers.

Workforce management solutions further deepen ServiceStack® capabilities.

isoTracker Solutions upgrades the Complaints module in its isoTracker QMS software product. This upgrade provides the flexibility to be from a basic register for complaints to having all the features required as part of a quality management system, which includes CAPA.

Customer Advocate Field Agents will systematically test client service portals to enhance Customer Acquisition and Retention competitiveness in target markets and industries.

Six Nominated for Certification in Providing Employee-Centric Work Environment (VoE); 200-plus Cited for Special NFSB Covid-19 Certifications; all have consistently exceeded customer expectations with highly engaged employees. Nominated may also qualify for NorthFace ScoreBoard Triple Crown Award℠ - The CXDNA Ultimate Ecosystem℠.

The all-in-one CRM solution is specially designed to address the needs of modern businesses, with a range of features that put it in a class all of its own.

Conversations by ClientSuccess provides a better way for customer success managers to communicate & collaborate with their customers.

The new technology provides real-time coaching, developed from years of empathy-based research, to enable customer care teams to handle the most challenging chat conversations

Addition of leading workforce management solution bolsters ServiceStack® capabilities

The updated user interface offers increased usability, flexibility, and a more intuitive navigation design

Claritysoft's customizable and intuitive CRM solution is designed to help organizations reach new levels of success

Ricochet360 announces its strategic partnership with EverQuote to create new marketing solutions for insurance agents

Membrain's new module focuses on growing with existing customers by simplifying account planning and execution. The software update provides a streamlined account planning experience that helps teams to consolidate and visualize information, plan effectively, and go from plan to execution in a collaborative way.

Recipients of CRMI and Marketii 2019 NorthFace ScoreBoard Award℠ and CRMI's CEMPRO Award℠ have consistently exceeded customers' expectations with highly engaged employees

CodeScan launches a Salesforce Metadata ruleset for its static code analysis tool in addition to the robust ruleset for APEX, Visual Force, and Lightning web components to serve Salesforce developers at all levels

Prominent contact center software market players include 8x8, Alcatel-Lucent, Ameyo, Avaya, BT, Cisco, Five9, Genesys, Mitel, Oracle, Nice, Top Down Systems, Fenero, SAP, Unify, Vocalcom, West Corporation, Zendesk, ZTE, and Aspect Software.

Sales enablement CRM, Membrain, announced today that Edyn Roberts, MBA, B.ED, has joined the team and will lead the partner channel as its Partner Growth Advocate.

This year, Membrain was nominated in multiple categories and won the Silver medal in the Top Sales Enablement Technology category and Gold in Top Sales Company Blog.

RoboMQ, a leading no-code API and data integration platform, now provides Microsoft Dynamics 365 and Business Central API connectors

New features in the Revegy account planning platform help leading companies drive revenue

X2CRM is the Only Solution to Earn Inclusion in the Past Two Constellation ShortLists for Sales Force Automation, B2B Marketing Automation and B2C Marketing Automation

Atlanta sales enablement companies aim to expand market opportunities and increase client satisfaction

A key pillar of Inte Q's agency vision to 'Create Customer Love™' is a proprietary score. This proprietary score leverages AI and machine learning algorithms to identify behaviors that indicate 'Love' for a brand. Using over 80 different metrics, including proprietary brand research, social media listening and monitoring, and first-party transaction data, Inte Q creates a single score that accurately measures emotional loyalty.

Recipients of CRMI's 2018 NorthFace ScoreBoard Award and CEMPRO Award have consistently exceeded customers' expectations with highly engaged employees.

Software's new look better allows users to map the people, priorities and progress of key accounts.