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Customer Relationship Management
Press Release
Nov 19, 2024
ICS Partners with CallCabinet to Enhance Compliant Customer Service
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Nov 12, 2024
Truelio Announces the Launch of TruelioCX
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Nov 6, 2024
ICS Rolls Out Free 100-Hour Customer Journey Service
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Oct 28, 2024
ICS Announces Its Best-of-Breed Partner Program
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Oct 4, 2024
JP McHale Pest Management Promotes Ann DiLecce to VP of Customer Experience
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Oct 2, 2024
Thematic and QuestionPro Partner to Offer Best-in-Breed CX and Market Research Tech
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Press Release
Sep 16, 2024
ICS.cx Announces New Customer Journey Mapping Service
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Press Release
Sep 4, 2024
Caf2Code Expands Offerings by Adding Dynamics 365 Customer Engagement (CE) Apps to Portfolio
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Aug 12, 2024
ICS.cx Hosts Workforce Management in the Cloud
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Jul 25, 2024
ICS.cx Reveals 5 Principles for AI-Enhanced Customer Experiences
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May 7, 2024
CRMI Recognizes 33 Service Organizations for Exceptional Customer Service; 6 Earn Certification in Customer Experience Management Professional (CEMPRO)
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Press Release
Apr 30, 2024
MONDO, an Addison Group Company, Exposes the 'AI Boogyman' as Nothing to Fear
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Press Release
Apr 25, 2024
Zift Solutions Reinforces Its Leadership in G2's Spring 2024 Rankings With Leading-Edge Security and AI Capabilities
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Press Release
Mar 15, 2024
Platform One Releasing Cutting-Edge AI Developments for CX Practitioners
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Feb 29, 2024
ICS.cx Presents ‘Happy Agents, Happy Customers’ at SWPP
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Press Release
Feb 20, 2024
John Mattone Selected as World's Top Professional Coach for the Fifth Time
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Press Release
Feb 13, 2024
Platform One Unveils CX Program Scorecard
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Press Release
Feb 8, 2024
Fusion Earns 5 Year Diamond Award From ClearlyRated for Providing Excellent Service to Healthcare Travelers
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Press Release
Jan 8, 2024
ICS.cx Becomes Leading Choice for Contact Center Solutions
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Press Release
Jan 4, 2024
Eliant Launches the First Customer Experience Management App for Homebuilders, Eliant Engage
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Press Release
Dec 21, 2023
Trujay LLC Earns HubSpot Data Migration Accreditation
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Press Release
Nov 13, 2023
NextGen Data Quality: Introducing DQ for Excel - a Suite of Microsoft Excel Add-Ons for Seamless Customer Data Improvement
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Press Release
Nov 7, 2023
Thematic, Leading Provider of AI-Powered Feedback Analytics, Reports Growth Milestones
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Press Release
Sep 21, 2023
Introducing CleverAutomations: Ready-to-Use Automation Journeys for Recurring Revenue Growth
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Press Release
Aug 23, 2023
TEI Study Shows a 543% ROI for Client Using Thematic to Analyze Customer Feedback
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Aug 16, 2023
Survey2Connect Reports Impressive Growth, Announces U.S. Launch of AI-Powered Experience Optimization Platform
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Press Release
Aug 11, 2023
Trusted Voice Communications: Anoosh Roozrock at SIGNAL 2023
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Press Release
Jul 26, 2023
The Daniel Group Announces New CX Training Initiative: The CX Institute
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Jul 13, 2023
Freeman-Logan M&A Advisors Announces Successful M&A Sell-Side Representation and Sale of SK Weston & Company
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Press Release
Jul 13, 2023
Syncari Sets a New Standard in Customer Data Automation With SyncAI
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Jul 11, 2023
Spectrio Acquires InReality, Pioneering Advanced Data-Driven Consumer Engagement
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Jun 20, 2023
AI Customer Success: Caffeinated CX Named Top AI Chatbot Software
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Press Release
Jun 7, 2023
Thematic, a Leader in AI-Driven Analytics, Embraces New Look, Cementing Its Rise in Feedback Management
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Jun 1, 2023
8Flow.ai Announces Self-Learning Automation Engine for Customer Support, Raises $6.6 Million
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Press Release
May 30, 2023
Thematic's Leading AI-Driven Platform Incorporates Generative AI, Embracing Large Language Models for Customer Feedback Analysis
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Press Release
May 11, 2023
CRMI Honors 33 Service Organizations for Delivering 'World-Class' Customer Service; 6 Cited for Certification in Customer Experience Management Professional (CEMPRO)
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Press Release
Mar 21, 2023
Registria Announces Smart Digital Guide
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Press Release
Jul 25, 2022
Numeracle Announces Partnership With Five9 as a Sponsor at Five9 CX Summit
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Mar 3, 2022
MarketBridge Wins Gold & Bronze Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service
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Press Release
Dec 16, 2021
Claritysoft's Clarity CRM Offering Automated Email Marketing Solutions for Small & Large Businesses
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Oct 26, 2021
Canadian CRM Dynamics Ltd Acquired by Leading Microsoft Business Applications Partner HSO
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Oct 19, 2021
Claritysoft & Sales Xceleration Announce Co-Branded CRM
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Oct 12, 2021
Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)
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Press Release
Aug 25, 2021
Maintaining Customer Relationships While Invoicing Is Key to Small Business Success, Industry Specialists Say
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Jul 7, 2021
CX Startup Officium Labs Launches WorkForward Brand
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Jun 22, 2021
isoTracker Solutions Ltd. Launches an Upgrade to the Complaints Module
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Press Release
Jun 22, 2021
MSI Announces New Service Program for Client Field Testing
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Press Release
Jun 10, 2021
CRMI Honors 35 Service Organizations for Delivering 'World-Class' Customer Service; 6 Cited for Certification in Customer Experience Management Professional (CEMPRO)
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Press Release
May 27, 2021
Claritysoft Offers CRM Software With Unique Advantages for Today's Businesses
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May 12, 2021
MetricNet to Present Its Latest Research on the ROI of Customer Care at the 2021 ICMI Contact Center Expo
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Press Release
Apr 30, 2021
ClientSuccess Releases Industry's First Conversational Customer Success Solution
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Press Release
Apr 20, 2021
Loris Announces the Official Launch of Its Real-Time Coaching Technology for Digital Customer Service
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Press Release
Apr 2, 2021
Officium Labs Awarded 2021 Impact Company of the Year Award by DotCom Magazine
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Press Release
Mar 11, 2021
CX Startup Officium Labs Acquires SpreadsheetScheduler.com
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Dec 8, 2020
Claritysoft Unveils New and Improved User Interface
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Aug 5, 2020
MetricNet Survey Shows Travel and Hospitality Industry Delivers the Best Customer Experience (CX)
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Press Release
Jul 14, 2020
Claritysoft is the New Leader in CRM Software
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Press Release
Jul 8, 2020
TikaMobile Launches TikaConnect, a Virtual Meeting Capability to Remotely Connect Field Teams With Physicians
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Jun 30, 2020
Ricochet360 Announces Strategic Partnership With EverQuote
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Jun 25, 2020
CRM Must Continue to Evolve in the Wake of COVID-19, Says ERP Advisors Group
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