AVOXI Platform Integration Means Expanded Reach, Greater Intelligence and Increased Efficiency for Genesys Customers

CallTower has joined forces with Nuvias UC to transform how cloud communications are distributed across the EMEA marketplace.

CallTower has joined forces with Nuvias UC to transform how cloud communications are distributed across the EMEA marketplace.

AXIROS NORTH AMERICA, INC. ADDS CUSTOMER BASE IN NORTH DAKOTA

Empowering Businesses with Advanced Multi-Vendor Management and Streamlined Cloud Integration for Unmatched Operational Efficiency

Innovative Online Marketplace Additionally Offers Partitioned Licenses to Meet Specific Coverage Requirements

A Simplified, Intuitive Design Facilitates Effortless Adjustments to Basic Settings

Report Identifies Challenges and Opportunities in Security, Call Quality, Vendor Management for IT, Voice Decision Makers

ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women

Why CX principles are the first step in AI customer service

NWS will become the exclusive master distributor of Telrad Networks innovative BreezeAir AXE product across North America and Canada.

New Offering Transforms Fax Communications into a Seamless Microsoft Teams Experience

Copilot Networks Enhances Leadership with Telecommunications Veteran Derek Koecher

Axiros North America Adds Customer Base in South Dakota

New suite of services significantly enhances the customer experience delivered through Microsoft Teams.

CT Communications Selects Axiros North America Managed Services for CPE Management & FCC Testing

White-Label Platform Honored for Exceptional Innovation and Successful Deployment Through the Channel

The First Flat-Type Industrial Switch Offering Enhanced 95W Network Performance and Security

Accelerating global private 5G adoption and driving joint IaaS opportunities

This New Tool Can Help Users Find More Information About Numbers Trying to Contact Them

New Offering Ensures Secure and Compliant Collaboration for Agencies and Contractors

Momentum’s Microsoft Teams Phone Recognized for Exceptional Innovation in Unified Communications

Recognized as North America’s Most Successful Solution Provider Ranking 125

Enhanced Performance and Reliability in Even the Most Demanding Environments

Invosys has recently announced its partnership with Xima, a leading provider of cloud-based contact centre/CX solutions.

New offering moves businesses forward in the modern workplace

ZeroBounce invites email users to declutter their inboxes and start anew in celebration of Email Day (April 23).

Capabilities Align with Nitel’s Customer Success Philosophy and Approach to Technology and Service

Partnership enables customers around the globe to access advanced voice features from within Microsoft Teams.

AVOXI Cloud Service Improves the Delivery of Global Voice for Contact Centers and Across the Enterprise

Solution Extends Teams Voice Capabilities to Mobile Phones

Barcelona, Spain — Mobile World Congress 2024

The latest HyperCore Cloud release includes comprehensive private cellular network security, including anomaly detection and hardware-level encryption, from SIM card to mobile core.

Expanded product catalog will enhance Microsoft Teams Phone experience, in partnership with Tango Networks.

Industry-leading AI cuts call times by 70%, significantly reduces CSR training time, provides proactive threat detection, and increases network optimization

Outstanding remote service and support technology emphasize remarkable augmented reality and digital twin use cases

Purchase deepens RT²’s presence in the postpaid retail channel; adds key capabilities in customization, back-office reconciliation, and flexibility for customers

Dennis Fliller brings over a decade of business leadership experience to strengthen Intellias’ growth in the North American region

Transaction Accelerates Momentum’s Strategy to Expand its Global Voice and Managed Network Footprint

As consumers’ focus on customer experience (CX) grows, businesses seek reliable, comprehensive, and cost-effective ways to improve service.

Kigen and TEAL unveil a new SGP.32-supported eUICC solution compatible with TEAL cloud platforms for acceleration of global eSIM adoption.

SIPPIO announces 157% year-over-year growth and a 45,000-seat commitment for Operator Connect.