Optima Tax Relief Wins Four Stevie Awards for Excellence in Customer Service
Company earns Gold and Silver Awards for outstanding customer service
SANTA ANA, Calif., March 13, 2020 (Newswire.com) - Optima Tax Relief was presented with a gold and three silver Stevie® Awards for customer service at the 14th annual Stevie Awards for Sales & Customer Service. The company earned a Gold Award for Front-Line Customer Service Team of the Year and Silver Awards in the Financial Services category for Customer Service Department of the Year (100+ employees), Innovation in Customer Service, and Best Use of Technology in Customer Service.
“We couldn’t be prouder of our staff,” said Christine Bui, Senior Vice President of Client Care and Financing at Optima. “Their passion for helping people is extraordinary. Whether it’s serving our clients, helping fellow colleagues or volunteering within the community at large, our staff always brings unparalleled empathy, energy and professionalism to the table.”
The Stevie Awards are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards and International Business Awards.
“It has been a long-term goal for our staff to be recognized as a leader in customer service,” said David King, Optima’s CEO. “We help clients through extremely difficult financial matters, so a caring customer approach is paramount in helping us deliver on our mission. We’re excited and honored that the Stevie judges recognized Optima as a world-class customer care team with these four awards.”
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
“Stevie Award winners from around the world should be very proud of their achievements. The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards Executive Chairman Michael Gallagher.
The awards were presented to honorees during a gala banquet on Friday, Feb. 28, at Caesars Palace in Las Vegas, Nevada. More than 600 executives from the U.S.A. and several other nations attended.
About Optima Tax Relief
Optima Tax Relief is the nation’s leading tax resolution firm providing assistance to individuals and businesses struggling with unmanageable IRS and state tax debts. Optima’s commitment to delivering unparalleled service and results has transformed the tax resolution industry and earned the company numerous honors, including the Torch Award for Ethics from the Better Business Bureau of San Diego, Orange and Imperial Counties, and OneOC’s Civic 50. Offering full-service tax resolution and employing over 600 professionals, Optima has resolved over a billion dollars in tax debts for their clients, helping their clients achieve a better financial future by making their tax issues a thing of the past.
Source: Optima Tax Relief