MicroAutomation's Next Gen 9-1-1 Product Receives DoD JITC Certification

Omni911, an Advanced NG9-1-1-Ready Emergency Operations Solution, is Certified by the Department of Defense

Candace Allred

MicroAutomation, a recognized leader in 9-1-1 solutions, announced today that the company’s Omni911 product has been successfully certified by the DoD’s Joint Interoperability Test Command (JITC). JITC, part of the Defense Information Systems Agency (DISA), conducts the highest level of information assurance (IA), interoperability (IO) and cybersecurity (CS) testing for systems developed to operate within the DoD. These certifications are generally accepted as the gold standard for all mission-critical applications in the public sector. This recent certification follows the company’s long history of deploying JITC-certified emergency operations solutions across multiple platforms. https://aplits.disa.mil/processAPList

Omni911 is an entirely software-based NG9-1-1 call handling solution, fully compliant with NENA i3 standards, capable of operating in a premise-based or hosted environment. It is built to serve the unique needs of both civilian Public Safety Answering Points (PSAP), DoD’s Emergency Communications Centers, and Command and Control requirements. It seamlessly supports legacy phone switches, current IP-based switches and the new ESInet networked environments. This latest version of Omni911 will be available on the MicroAutomation’s GSA Schedule 70, through the company’s network of systems integration partners and directly as a U.S.-based small business manufacturer.

“We are proud to be able to bring our proven and certified NG9-1-1 solution to our DoD customers,” explains Candace Allred, MicroAutomation’s vice president of emergency operation solutions. “Our goal is to ensure that no customer is limited in its ability to take advantage of potentially lifesaving capabilities we offer through Omni911. We designed our architecture to work with virtually any telephony and network infrastructure, including the emerging civilian ESInet model.”

About MicroAutomation

MicroAutomation is an industry-leading consulting, professional services and systems integration company providing advanced contact center solutions across all types of organizations in both the public and private sectors. For over 25 years, the company has designed and implemented contact center solutions for Fortune 500 customers and advanced 9-1-1 solutions for civilian and DoD customers domestically and internationally. www.MicroAutomation.com

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Source: MicroAutomation


Categories: Public Safety

Tags: E-911, emergency operations, JITC, Joint Interoperability Test Command, Next Gen 9-1-1, Next Generation 9-1-1, NG9-1-1, PSAP