MicroAutomation's Delivery & Support Services Team Receives Mission Excellence Award From the Pentagon Force Protection Agency

MicroAutomation, advanced technology experts for next-generation crucial communications, previously announced in March of 2022 that their JITC Certified Next Generation 9-1-1 (NG9-1-1) call handling solution, Omni911, was successfully deployed at the Pentagon and is supporting the Pentagon Force Protection Agency (PFPA) with highly reliable life-safety crucial communications services. 

Upon a successful implementation, several members of the MicroAutomation Delivery and Support Services Team received a Mission Excellence award from the PFPA for their superior and distinguished service and support for implementing Omni911 and leading a seamless integration.

"We are very pleased with the dedication and resilience of our Delivery and Support Services team throughout the implementation with the PFPA," said Carl Aanderud, VP, Delivery & Support Services. "We had many dedicated team members committed to completing the project, and I would like to recognize and thank our Delivery and Support Services team for their efforts."

MicroAutomation offers a Department of Defense JITC-certified E-911 and NG9-1-1 solution for Emergency Operations Centers and Public Safety Answering Points for all departments of the United States military and national defense agencies. As a full-service integrator, we offer a wide range of public safety technology services including complete system design, end-to-end telephony integration, custom programming, and comprehensive customer support as part of our 9-1-1 solutions.

About MicroAutomation

MicroAutomation's team of experts provides next-generation automation and efficiency for crucial communications. Our automated solutions are designed with users in mind by making communication experiences effortless for both our clients and their end customers. MicroAutomation leverages proven technologies and best practices to create and implement reliable and effective emergency response and enterprise contact center solutions for agencies and Fortune 500 companies throughout the world for a broad range of industries including: public safety 9-1-1 centers, healthcare, retail, hospitality, utilities, the Department of Defense, and other targeted industries. For more information, please visit www.MicroAutomation.com.

Source: MicroAutomation

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Categories: Public Safety

Tags: Next Generation 9-1-1, Pentagon, Public Safety


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MicroAutomation's team of experts provide next generation automation and efficiency in crucial communications. Our automated solutions are designed with users in mind by making communication experiences effortless for our clients and their customers.