MicroAutomation Continues to Expand Its Emergency Operations Solutions Practice Senior Staff

Former Deputy Chief John Clayton Joins MicroAutomation's NG9-1-1 Practice.

MicroAutomation, a recognized leader in 9-1-1 solutions, announced the appointment of John Clayton as Account Executive for Next Generation 9-1-1 (NG9-1-1).

John comes to MicroAutomation with more than 30 years of public safety experience including having served as the Deputy Chief of the District of Columbia Fire and Emergency Medical Services Department, and Director for Fire and EMS Communications. John also brings nearly a decade of experience as a subject matter expert in public safety for mission-critical Command and Control Centers for Police, Fire, and EMS.

"John brings a unique blend of experience and perspective having been both in charge of a 9-1-1 center and then practicing as an industry consultant," stated Suresh Gursahaney, MicroAutomation's founder and CEO. "John’s insight will allow us to truly provide the most responsive and easy to learn and use NG9-1-1solutions."

"I am extremely excited to be part of MicroAutomation, an organization that provides mission-critical emergency communications applications to public safety agencies,” Says Mr. Clayton. “MicroAutomation is a dedicated organization that is focused on providing Next Generation 9-1-1 solutions that are user-friendly and flexible, and meet current and future demands of PSAPs.”

About MicroAutomation

For 26 years, MicroAutomation has focused on delivering impactful contact center and 911 solutions that provide our customers with reliable, flexible and cost-effective technology. MicroAutomation’s E-911 and new NG911 PSAP solutions are proven, powerful, and reliable -and are certified by the DoD Joint Interoperability Test Command (JITC). Purpose-built, MicroAutomation’s software-based solutions provide a complete suite of call-taking and response functions that comply with the evolving NENA i3 standards. Supported by MicroAutomation’s 24x7x365 support, these systems are built to support the increasing demands facing emergency operations centers of all types and sizes. MicroAutomation is an active contributor and participant of the NENA standards committees defining the standards for NG911, and an active participant in NENA’s Industry Collaboration Events (ICE) to ensure interoperability with other NG911 products.

Source: MicroAutomation


Categories: Public Sector, County Government, Defense and Homeland Security

Tags: E-911, emergency operations, Next Gen 9-1-1, NG9-1-1, PSAP