Logan County Emergency Operations Center Selects MicroAutomation's Omni911 for Their NG9-1-1 Solution

Logan County, WV, Chooses to Replace Their Legacy E9-1-1 Solution with Omni911

The Logan County Emergency Operations Center, located in Logan County, WV, selected MicroAutomation to implement their Next Generation 9-1-1 Solution, Omni911. Logan County currently uses a legacy E9-1-1 solution that is at the end of life and plans to implement Omni911 and transition to the new solution this summer.

"We needed to replace an aging Viper solution” stated Ted Sparks, Director, Logan County Emergency Operations Center. “We were looking at a system refresh and didn't want to spend the same amount as replacing a new phone system. Omni911 meets all our needs cost-effectively with everything we are looking for in one solution. We are excited to get Omni911 implemented right away and join the MicroAutomation family."

MicroAutomation, a leader in the public safety marketplace, provides Omni911, a software-based NG9-1-1 solution. Omni911 is NENA i3 compliant and will work seamlessly within a PSAP environment. Purpose-built, MicroAutomation’s software-based solutions provide a complete suite of call-taking and emergency response functions that comply with the evolving NENA i3 standards. Supported by MicroAutomation’s 24x7x365 support, these systems are built to support the increasing demands facing emergency operations centers of all types and sizes.

“We greatly value our partnership with Logan County”, says Faysal Tay, MicroAutomation’s Vice President of Emergency Operations Solutions. “Our focus is on delivering an NG9-1-1 solution that provides the reliability, flexibility, and availability required for their operations. We look forward to creating a seamless transition to Omni911 and supporting Logan County in delivering mission-critical services to their community.”

About MicroAutomation

For 26 years, MicroAutomation has focused on delivering impactful contact center and 9-1-1 solutions that provide our customers with reliable, flexible and cost-effective technology. MicroAutomation’s E-911 and new NG9-1-1 PSAP solutions are proven, powerful, and reliable -and are certified by the DoD Joint Interoperability Test Command (JITC). MicroAutomation is an active contributor and participant of the NENA standards committees defining the standards for NG911, and an active participant in NENA’s Industry Collaboration Events (ICE) to ensure interoperability with other NG9-1-1 products.

Source: MicroAutomation


Categories: Public Safety

Tags: E-911, emergency operations, Next Gen 9-1-1, Next Generation 9-1-1, NG9-1-1, PSAP