Hospitality WiFi Announces Centralized WiFi Authentication

New feature enables automatic authentication of recognized wireless devices

Centralized WiFi Authentication

Hospitality WiFi, a leading provider of wireless services for hospitality properties, today announced the availability of Centralized WiFi Authentication, a new feature to simplify guest access to wireless networks.

Right now, the #1 problem with guest WiFi is HTTPS page redirection – in other words, guests often contact technical support because they cannot access the login page or cannot figure out how to log in through it. With Centralized WiFi Authentication, the first time a guest logs onto a Hospitality WiFi-managed network with a device, he or she will have the option to check “Remember Me” to include the device in Hospitality WiFi's database. After that, the next time that device is seen on any Hospitality WiFi-managed network – even in a different location – that device will be recognized and automatically authenticated.

Many of us recall the 1980s sitcom "Cheers," about a pub where visitors felt welcome in an atmosphere where "everybody knows your name." Centralized WiFi Authentication helps hoteliers to offer that same sort of experience to guests using their WiFi, where guest devices can be recognized and easily welcomed onto the guest network instead of leaving guests struggling to gain access.

Jason Szuch, President, Hospitality WiFi

Jason Szuch, President of Hospitality WiFi, said, "Many of us recall the 1980s sitcom 'Cheers,' about a pub where visitors felt welcome in an atmosphere where 'everybody knows your name.' Centralized WiFi Authentication helps hoteliers to offer that same sort of experience to guests using their WiFi, where guest devices can be recognized and easily welcomed onto the guest network instead of leaving guests struggling to gain access."

Benefits of Centralized WiFi Authentication include:

  • Only one login per device needed- guests do not need to log in again after timeout or in a different location
  • Automatic bypass for popular streaming and gaming devices, which can be tough to authenticate with HTTPS redirect pages
  • Increased guest satisfaction, decreased technical support calls, and improved guest feedback scores

Centralized WiFi Authentication also offers possibilities for personalizing the guest experience. For example:

  • Customize and brand the user interface
  • Recognize and reward frequent guests, such as with additional bandwidth or discount offers
  • Integrate with existing loyalty programs
  • View analytics and usage statistics through a cloud-based management portal

For more information, please visit www.hospitalitywifi.com

Source: Hospitality WiFi