Digital Healthcare App Uses Chat to Enhance Doctor-Patient Relationships

Opear MD partners with Sendbird to facilitate ongoing communication and care

Opear MD powered by Sendbird

Opear MD, a New York-based house call and telehealth platform, has announced a strategic partnership with in-app chat, voice, and video leader Sendbird. Facilitating rapid information-sharing and ongoing communication both before and after exams, enhanced in-app chat functionality will improve outcomes and experiences for digital health patients.

Opear MD's apps ("Opear" and "Opear for Providers") help patients find and book house call and telehealth specialists anywhere in the country. Rather than pairing a patient and provider randomly, as is the industry standard, Opear bridges the gap between digital and in-person care by allowing patients to choose their own provider and continue the relationship if they choose to. 

Enhancing in-app communication through this integration with Sendbird - the #1 communication platform for in-app user and customer social engagement - Opear will further its mission to make digital health more personal and combine the best of online and in-person experiences. 

"Sendbird and Opear MD's partnership further enhances the ever-growing demand for digital health services," said Sendbird Product Marketing Manager Bryan Bui. "Opear MD users can create much more personal relationships with their medical professionals via rich interactions both virtually and through chat, as well as in-person house calls. We're very excited to help Opear MD deliver top-tier healthcare to patients across the country."

Featuring rich voice and video in addition to chat and feeds, Sendbird boasts the industry's most robust offerings, scale, and cloud infrastructure for leading brands like Reddit, Doordash, and Paytm. For more information on Sendbird's applications for digital health, visit https://sendbird.com/solutions/messaging-for-healthcare.

The "Opear" and "Opear for Providers" apps are available for free download for iOS and Android.

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About Opear MD

Opear MD is a membership-based app for remote digital healthcare. Bridging the gap between online and in-person care, Opear allows patients to select their own provider for in-home or video exams, medical transportation, and prescription-writing needs. Since its launch in August 2019, Opear has expanded from serving New York State to families across the country.

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About Sendbird

Sendbird is the #1 in-app communication API & infrastructure for chat, voice, and video. Global brands such as Reddit, DoorDash, and Hinge choose Sendbird to boost user engagement, conversion, and retention with digital interactions. 

As of January 2022, Sendbird connects over 250M people globally and powers 5B+ digital interactions every month. 

Our customers build apps for Social & Communities, On-Demand Services, Marketplaces, Digital Healthcare, Fintech and Financial Services, E-commerce, Education, and Gaming. 

The Sendbird communication platform is always evolving. We constantly release new features via our SDKs' updates to enable new and engaging user experiences, simpler operations, and greater performance. The Sendbird APIs and infrastructure reduce development, operational, and maintenance cost and risk while accelerating time-to-market.

Source: Opear MD

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Categories: Healthcare Technology

Tags: healthcare, healthcaretechnology, healthtech


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