Conversational Platform-as-a-Service Company, RapportBoost.AI, Becomes Oracle PartnerNetwork Silver Level Partner

Company's Maci™ ("Machine Augmented Conversational Intelligence") Platform-as-a-Service to be available in the Oracle Cloud Marketplace, operates with Oracle Service Cloud solutions


RapportBoost.AI, a Los Angeles based Conversational Platform-as-a-Service company that applies artificial intelligence algorithms to live chat, has been selected for Oracle’s Partner Program.

RapportBoost.AI’s Conversational Platform-as-a-Service will appear on the Oracle Cloud Marketplace and currently works with Oracle Right Now Cloud Service customers to optimize their live chat communications. The Silver level membership with OPN is the latest collaboration in the growing network of partners for RapportBoost.AI.

“We are excited to be recognized by this tech giant and to deliver for our mutual customers,” said Dani Apgar, Executive Vice President of RapportBoost.AI. “Our selection will enable us to leverage Oracle’s technology, services and team to deliver simple, actionable insights derived from our live chat optimization offerings.”

“We love working with top-tier technology companies to deliver the best solutions to our clients,” said Dr. Michael Housman, co-founder and Chief Data Scientist of RapportBoost.AI. “Having our deep learning algorithms work seamlessly with the massive data sets in Oracle Service Cloud databases enables us to utilize sophisticated predictive analytics to help valuable online brands have better live chat conversations with their customers.”

About RapportBoost.AI

RapportBoost.AI is the leading Conversational Platform-as-a-Service company that optimizes live chat conversations in order to deliver dramatic and sustained impact to its clients’ live chat metrics. RapportBoost.AI’s Artificial Intelligence powered Maci™ can be configured to analyze and improve any chat-related outcome important to an online brand. Learn more about how to optimize live chat conversations for your brand from the team at RapportBoost.AI.

Source: RapportBoost.AI

Categories: Saas (Software as Service)

Tags: Conversational Platform-as-a-Service, live chat agent, live chat agent performance, live chat sales, optimize live chat, Oracle Partner Program, Oracle Service Cloud, SaaS

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About RapportBoost.AI

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RapportBoost.AI uses machine learning to help chat agents build relationships with customers and sell more effectively. RapportBoost's proprietary platform helps chat agents use the right language, cadence, sentiment, and timing with customers.

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