As part of TSplus' continuous efforts to provide the best possible service, the support team is pleased to announce the launch of its new ticketing system and knowledge-based integrated platform, built with FreshDesk. Expanding on the capabilities of the current platform, the new platform will improve the service TSplus provides to its worldwide clients on responsiveness, accuracy and quality.

The new 3.7 version of Server Genius was been released yesterday. Server Genius is the most comprehensive monitoring and reporting tool for Windows servers. Besides its essential monitoring features providing hardware data metrics, Server Genius tracks Remote Desktop sessions and Windows Application processes which allow administrators to get a good understanding of 'Who is doing What and When.'

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TSplus delivers an new version of Server Genius. This monitoring add-on is a Must-have in every TSplus administrators' toolkit: Server Genius 3.4 keeps an eye on servers and tracks all critical events that can lead to production breakdowns. Its detailed reports and real-time alerts ensure a great reactivity in addition to cost savings in high-risk situations.

RDS-tools releases an updated version of Server Genius. Must-have in RDS administrators' toolkit, this monitoring app keeps an eye on servers and tracks all critical events that can lead to production breakdowns. Its detailed reports and real-time alerts ensure a quick response time in addition to cost savings in high-risk situations. Server Genius 3.4 new features enable even greater reactivity.

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Multi-tier disaster recovery, backup, and migration solutions reduce infrastructure costs while preventing downtime and data loss.