Newswire Prioritizes Customer Satisfaction During Unprecedented Year
NEW YORK, December 22, 2020 (Newswire.com) - Customer satisfaction is at the heart of Newswire's latest offering, the Earned Media Advantage Guided Tour. Newswire's dedication to its customers led to the program's creation. In 2020, Newswire was recognized by G2 Crowd as an industry leader in customer satisfaction. This, however, wasn't the only recognition that Newswire received from the peer-to-peer review site, as the company was also ranked as the industry leader in press release distribution and ease of use.
"We were able to rapidly and efficiently expand our media and marketing team without placing added stress on our existing staff. Newswire has been able to amplify our brand awareness, generate hundreds of leads within our target audience and establish a presence in the media for our company," said Ken Sternfeld, Chief Pharmacist Officer and Founder of RXVIP Concierge.
"We could not be happier with the relationship we have built with the Newswire team and the results we are seeing."
Newswire's consultative process helps in-house teams uncover and identify opportunities across many mediums to empower the Earned Media Advantage. With the help of Newswire's strategists, companies can revamp their media and marketing communications efforts to increase brand awareness, web traffic, and sales opportunities.
"Our approach to customer satisfaction has been one of our major keys to success," said Charlie Terenzio, Newswire's VP of Earned Media Advantage Business. "We wouldn't be here if it wasn't for them, so we try to reciprocate our gratitude through our consistent efforts to help them succeed."
"I am thrilled with the results of the customized strategy that Newswire's team created for us. Within the first 60 days of signing up for the program, we generated multiple media mentions, hundreds of leads, and improved our SEO ranking. Newswire's team has effectively positioned SimplyRFID as an expert in our industry, and we are looking forward to continued results," said Carl Brown, President of SimplyRFID.
Learn how Newswire leverages its best-in-class science, process, and technology to help customers distribute the right message, to the right audience, at the right time.
Newswire delivers press release and multimedia distribution software and services (SaaS) that empower the Earned Media Advantage: greater brand awareness, increased traffic, greater return on media and marketing communications spend and the competitive edge. With over a decade of experience, Newswire continues to provide its customers with the ability to deliver the right message to the right audience at the right time through the right medium.
To learn more about how Newswire can help you, visit http://www.newswire.com.
VP of Earned Media Advantage Business
Categories: Business Development