Uboss Announce Seamless Integration With Htek IP Phones

Uboss, the internationally deployed OSS/BSS process automation platform for BroadSoft BroadWorks based Service Providers, has announced seamless integration with Htek U900 Series SIP handsets. This development sees all function buttons, on screen logos and directories configured by Uboss for an enhanced user experience and total remote control and configuration of the Htek endpoint from within the Uboss portal.

Previously there has been a disconnect between the IP handsets and the BroadSoft switch, typically because the SIP handsets are built to connect to many different soft switch platforms. For BroadSoft Service providers this meant “orphaned” buttons or functions and confused menus on IP phones. This Uboss enhancement means that there is no local intelligence in the Htek handset and all functionality is delivered from the Uboss cloud. This includes Directories, where the user has dial-by-name across the BroadSoft Group and Personal directories.

An important new deliverable with the Uboss Htek integration is true Key & Lamp working, allowing providers to deploy key system functionality popular on legacy CPE systems. Dave Dadds, CEO at VanillaIP explains, “Key and lamp functionality is widely deployed in the SMB sector, which is the sweet spot for Hosted PBX. This capability will ease migration to the cloud for end users that rely on this functionality. This is another example of how Uboss can help productize the full capabilities of BroadSoft and allow providers to bring these solutions to market.”

Uboss Service providers now have total control on configuring the Htek handsets for users, including the firmware levels on, specifying the button functions, remote rebooting and seeing live IP registrations and calls all from within the Uboss portal. The handset becomes essentially an extension of Uboss with all the intelligence in the cloud rather than on the local device. Advanced functions such as flexible seating, call recording pause/resume, call park, call centre operation and inbound alpha tagging are all delivered as standard.

About Uboss

Uboss is a technology management platform delivering an operational hub for Cloud Voice and Application providers. In a marketplace where products, services and propositions change frequently, Uboss provides continuity for provisioning, tariffing, billing, reporting, hardware fulfillment, security and service integration. In this way Uboss helps to maximise revenue by getting Service Providers to market quicker with a more sophisticated product offering.

Uboss is a trading name of DRD Communications Ltd, headquartered in London, UK. 

Media Contact: 
Charlotte Quartly
Phone: +44  (0)20 8288 1233
Email: c.quartly@drd.co.ik

Source: Uboss


Categories: Business Technology, Voice Over IP and Telephony

Tags: Handsets, HPBX, Htek, Key and Lamp, Uboss