TMC Names CallCabinet 2018 Communications Solutions Product of the Year Award Winner

ATMOS SaaS Call Recording and Quality Management Recognized for Exceptional Innovation

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​CallCabinet announced today that TMC, a global, integrated media company, has awarded CallCabinet’s Cloud Based Call Recording and Quality Management SaaS Platform ATMOS a 2018 Communications Solutions Products of the Year Award. ATMOS is one of the true cloud-based Software as a Service Call Recording and Quality Management Systems that has recorded over 250 million calls as of July 31 of this year.

“ATMOS is truly a disruptive business model and technology for the Contact Center Market,” stated Ron Romanchik, chief revenue officer of CallCabinet. “Contact Centers traditionally spend millions of dollars on Quality Management platforms that are deployed locally in their environment, while forced to purchase or lease full systems based on their maximum capacity. ATMOS changes the dynamic by offering an OPEX business model that allows the Contact Center to scale up or down, based on changing seat capacities, while only paying for the services they use. Because ATMOS operates in the cloud, all services are virtual, thus lending itself to a more dynamic OPEX business model.”

Romanchik went on to say, “CallCabinet has been focused on partnerships with the leading cloud technology players and is sold through various service providers and ITSPs. At only a fraction of the cost for traditional platforms, ATMOS offers the Contact Center more bang for the buck. We are changing the market and how customers view these types of investments.” CallCabinet is based in Boca Raton, Florida, and markets its ATMOS platform through various ITSP and Service Provider partners throughout the world. Find out more about CallCabinet and ATMOS by visiting www.callcabinet.com.

About CallCabinet
CallCabinet Corporation develops and markets innovative, cloud-based recording solutions that have become disruptive to the industry. Headquartered in Boca Raton, Florida, with offices in the U.K. and South Africa, CallCabinet’s suite of products is designed to bring compliant managed recording and quality management to every business, no matter the size. CallCabinet has solutions for the SMB market that are fully scalable to meet the needs of large enterprises with thousands of agents located across the globe. From ATMOS, the award-winning cloud recording solution, to Carbon’s feature-rich on-premise solution, CallCabinet provides recording of everything from TDM telephone calls to Skype for Business interactions. This flexibility and scalability, combined with agile solution development and customization, make CallCabinet the preeminent provider in this space.

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding and overall marketing efforts. For more information about TMC and to learn how we can help companies reach their marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter @tmcnet.

For more information about TMC, visit www.tmcnet.com.

CallCabinet Contact:
Ron Romanchik
ron@callcabinet.com

TMC Contact:
Stephanie Thompson
Manager

Source: Call Cabinet Corporation


Categories: Telecommunications

Tags: agent evaluation, call recording, compliance, gdpr, mifid, quality assurance, VoIP Recording


About CallCabinet Corp.

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CallCabinet develops industry leading premise and cloud-based interaction recording solutions.

CallCabinet Corp.
951 Yamato Road (STE 204)
Boca Raton, FL 33431
United States