SMEs Will Now Get Automated Reminders Telling Them Exactly When to Call Their Debtors, to Help Reduce Late Payments

Chaser, the global accounts receivable platform, has launched call reminders. With call reminders in Chaser, users can seamlessly schedule and manage their reminders for important credit control and debt collection calls. This automates and streamlines the receivables follow-up process, ensuring that every call is made and, ultimately improving chances of timely payments.

Late payments are a prevalent issue, and the 2022 report reveals that 87% of businesses are typically paid late. Chaser is committed to assisting businesses getting paid, and by using Chaser's receivable automation software, which includes email and SMS payment reminders, businesses have in 2023, collected payments worth over $5 billion USD. However, there are situations where a more direct approach is necessary. In these scenarios, initiating a timely call can be instrumental in achieving a resolution and securing payment faster.

While crucial, these calls are not without their challenges. Determining whom to call, recalling past interactions, and ensuring timely follow-ups are time-consuming and resource-intensive, resources that receivables teams often find in short supply. However, Chaser's call reminders address these challenges. The automated call reminders guide businesses on when to make essential collection calls, and make all details about previous interactions instantly available. This empowers businesses to proactively schedule, track, and optimise their collection calls, ensuring a focused and effective approach to late payments.

"Chaser recognises that effective credit control and debt collections phone calls are not solely about effort but strategic timing," says CEO Sonia Dorais. "With call reminders, Chaser helps guide its users to make the right calls at the right time, automating this critical process and allowing them to schedule, track, and optimise collection calls efficiently. By addressing the nuances of late payments, Chaser enables businesses to take a proactive stance, securing timely payments, and maintaining a healthy cash flow."

Key benefits:

  • Ensure no receivables or debt collection call is missed 

Chaser's call reminders ensure that no required collection call is overlooked. This helps businesses effectively manage their accounts receivables and maintain a healthy cash flow.

  • Optimise and maximise credit and debt collection efforts

Not every late payment requires a call; sometimes, an email or SMS suffices. Chaser's call reminders help businesses contact the right customer at the right time, ensuring every call is worthwhile.

  • Automate accounts receivables tasks

Scheduling calls, setting reminders, and checking calendars manually is time-consuming. With call reminders, businesses can automate these tasks and save valuable time and resources.

Find out more about Chaser's call reminders



Chaser helps businesses get paid with its all-in-one accounts receivables automation platform, debt collections and accounts receivables services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments and recover debt, all on the same platform. Chaser was named Xero App Partner of the Year (2023) and won Best Use of Technology at the Credit Awards (2022).

Source: Chaser

About Chaser Technologies

Chaser helps businesses get paid sooner with its all-in-one accounts receivables automation platform, debt collections, and accounts receivables services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments, recover debt and reconcile accounts, all in the same platform. By sending automatic and deeply personalised payment reminders, the software and service provider effectively gets invoices paid on time without losing the human touch. To date, Chaser has helped users chase over USD 30 billion in overdue invoices. Chaser was named B2B Supplier of the Year at the CICM British Credit Awards (2022), won Best Use of Technology at the Credit Awards (2022), was Xero's 'App Partner of the Month' (August 2021), and the Accounting Excellence 'Cloud App of the Year' three years in a row (2017, 2018, and 2019).

Chaser Technologies
Chaser Technologies Limited, 124 City Rd


More Press Releases