SMEs Will Now Get Automated Reminders Telling Them Exactly When to Call Their Debtors, to Help Reduce Late Payments
LONDON, England, October 24, 2023 (Newswire.com) - Chaser, the global accounts receivable platform, has launched call reminders. With call reminders in Chaser, users can seamlessly schedule and manage their reminders for important credit control and debt collection calls. This automates and streamlines the receivables follow-up process, ensuring that every call is made and, ultimately improving chances of timely payments.
Late payments are a prevalent issue, and the 2022 report reveals that 87% of businesses are typically paid late. Chaser is committed to assisting businesses getting paid, and by using Chaser's receivable automation software, which includes email and SMS payment reminders, businesses have in 2023, collected payments worth over $5 billion USD. However, there are situations where a more direct approach is necessary. In these scenarios, initiating a timely call can be instrumental in achieving a resolution and securing payment faster.
While crucial, these calls are not without their challenges. Determining whom to call, recalling past interactions, and ensuring timely follow-ups are time-consuming and resource-intensive, resources that receivables teams often find in short supply. However, Chaser's call reminders address these challenges. The automated call reminders guide businesses on when to make essential collection calls, and make all details about previous interactions instantly available. This empowers businesses to proactively schedule, track, and optimise their collection calls, ensuring a focused and effective approach to late payments.
"Chaser recognises that effective credit control and debt collections phone calls are not solely about effort but strategic timing," says CEO Sonia Dorais. "With call reminders, Chaser helps guide its users to make the right calls at the right time, automating this critical process and allowing them to schedule, track, and optimise collection calls efficiently. By addressing the nuances of late payments, Chaser enables businesses to take a proactive stance, securing timely payments, and maintaining a healthy cash flow."
- Ensure no receivables or debt collection call is missed
Chaser's call reminders ensure that no required collection call is overlooked. This helps businesses effectively manage their accounts receivables and maintain a healthy cash flow.
- Optimise and maximise credit and debt collection efforts
Not every late payment requires a call; sometimes, an email or SMS suffices. Chaser's call reminders help businesses contact the right customer at the right time, ensuring every call is worthwhile.
- Automate accounts receivables tasks
Scheduling calls, setting reminders, and checking calendars manually is time-consuming. With call reminders, businesses can automate these tasks and save valuable time and resources.
Chaser helps businesses get paid with its all-in-one accounts receivables automation platform, debt collections and accounts receivables services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments and recover debt, all on the same platform. Chaser was named Xero App Partner of the Year (2023) and won Best Use of Technology at the Credit Awards (2022).