FTI Groups, Inc. Announces the Release of sureDispatch
Keller, TX, October 1, 2014 (Newswire.com) - FTI Groups, Inc., a leading provider of software solutions announced today the release of sureDispatch. The sureDispatch system is a simple dispatch toolset that allows companies to manage the entire dispatch work flow with web and mobile applications. The software is currently in an open beta and is available to users free for the remainder of 2014.
sureDispatch is composed of a web-based application and free mobile applications, available on both Android and iOS platforms. The web application allows companies to receive and enter calls, assign technicians and vehicles to the appropriate jobs, maintain customer profiles, and manage invoicing and payments. Users have access to driver, vehicle, and customer productivity reports as well as many other reports being built to complete a full reporting suite. Before the open beta period is closed at the end of the 2014, the system will also accommodate job scheduling and appointments, customized services and pricing, mapping, and will be integrated with FTI Groups’ sureFleet maintenance software.
“We are very pleased to launch sureDispatch into full beta testing. We have significant features in development for continued near term releases and feel that interaction with our customer base will allow us to manage the scope of work to most effectively meet their needs.” said Jeffrey Godwin, President of FTI Groups. “FTI Groups is committed to this product and to meeting and exceeding the needs of our client base. sureDispatch is yet another investment for the industry.”
The mobile application enables technicians and drivers to receive assignments, update job statuses, take photos, and call customers. The web and mobile applications work together to allow easy communication between office staff and field workers without the need for repetitive phone and radio calls. sureDispatch also allows for electronic call receipt from customers connected to its partnered data network. Companies interested in learning more about sureDispatch can sign up for a free trial by visiting the sureDispatch website. sureDispatch will remain in free and in an open beta through the end of 2014. The expected on-going price point is $69 per company, per month.
To learn more about sureDispatch, visit www.suredispatch.com. The sureDispatch Product Manager is Kami Rogers and she can be reached by e-mail at krogers@ftigroups.com or by phone at 877-401-2345 ext. 204.
