Free Online Tax Assistance Offered Through

US Tax Forms / Photo Credit: Jeffrey Hamilton © Jeffrey Hamilton / Getty Images

​While the tax-filing deadline is just days away, there's no need to panic. Taxpayers can still file their federal and state income tax returns — for free — online through April 18. They can even request extensions through that date.

Taxpayers can access an easy-to-use free tax assistance service online at The system is designed to maximize refunds and help families claim the Earned Income Tax Credit (EITC). The service, offered by The Benefit Bank® of North Carolina, is available to low- and moderate-income taxpayers through the Durham-based nonprofit organization, MDC. There are no fees or charges of any kind.

Ralph Gildehaus, MDC Senior Program Director, says most people either file their taxes in January or right before the April deadline. “If you need to file an extension, be sure to do so by April 18,” Gildehaus says. “After that point, almost all of the volunteer tax sites shut down, but you can use up until your extension expires on October 18.”

What you need to file:

  • Government issued ID
  • Social Security number(s)
  • W2ʼs, 1099ʼs, 1098ʼs
  • Previous yearʼs tax return (if available)
  • Information about other income
  • Deduction and credit information
  • Health coverage information (including 1095-A, 1095-B, 1095-C, if applicable)

To qualify for using The Benefit Bank for taxes, gross household incomes (filing jointly) must be less than $95,000, or less than $65,000 (filing single).

For more information, go to You may also call 2-1-1 for information about other free tax assistance services that may be available in your community.

Source: The Benefit Bank® of North Carolina

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