Children's Hospital of Richmond at VCU Achieves Highly Successful Outcomes Using Dictum Health's Telemedicine Platform

Patient Satisfaction 92%. Parent Satisfaction 97%.

Dictum Health – innovators in telehealth's Virtual Exam Room (VER) technology that brings the entire medical team to the point of care – announced publication of a study with results from a pilot program for pediatric surgical patients using Dictum Health's telehealth system with Children's Hospital of Richmond (CHoR) at Virginia Commonwealth University (VCU).

CHoR has completed a one-year long telehealth pilot project and reported highly successful outcomes using Dictum Health’s telehealth solution. The solution, which includes Dictum Health’s IDM100 Medical Tablet and integrated Care Central cloud-hosted telehealth platform was used to conduct post-surgical follow-up consults and exams. The objectives, besides validating the performance of the system, were to compare the assessment and convenience of care provided via virtual means to that of traditional post-surgical follow-up consultations done in-person at the hospital facility.

Parents of the pediatric surgical patients were provided with the IDM 100 medical tablet in the hospital prior to discharge to take home for the follow-up visit and monitoring. Follow-up visits were conducted via live video, including simultaneous observation of patient clinical testing and results.  This provided several benefits including reduced need for travel from distances as far as three hours away, increased convenience, fewer missed appointments and rescheduling, better engagement in follow-up care, improved efficiency of the post-surgery clinic, and there were no readmissions. In addition, patients were able to be discharged from the hospital up to 24 hours earlier due to the observational capabilities of the telehealth system, saving costs for the hospital, payors and patients.

CHoR published the outcomes from their project in an article in the Journal of Pediatric Surgery. Some of the outcomes from the published article include:

  • Parent satisfaction rating = 97%
  • Parent acceptance of telemedicine visits in place of the in-person visit = 92%
  • Telemedicine-only group required no additional surgical clinic visits, readmissions or emergency room visits 30 days post-operation
  • Two patients were able to be discharged earlier (12-24h) than normally scheduled, none were readmitted, went to the emergency department or returned to the clinic
  • Families saved an average of 80 miles of travel
  • Prevented two probable emergency department visits and possible readmissions
  • There were no problems with the telehealth equipment that prevented a history review, observed physical exam, assessment/plan and answering questions from the caregivers.
  • The data suggest safe and effective care can be provided by utilizing a telehealth device with high parent and provider satisfaction in the postoperative care of pediatric surgical patients.

“We initially chose the Dictum Health solution for our project based on its ease of use, portability and ability to observe and capture patient clinical test data while engaging in a live video consult with the patient. Our choice was validated by the system’s performance and the way it enabled us to achieve such highly successful outcomes. It gives us great confidence as we prepare to expand telemedicine’s use for our organization,” said Dr. Lanning, Co-Chief of Surgery at CHoR.

“We are thrilled to see that the data from this study shows us how telehealth is improving patient care,” said Mory Ejabat, Founder and CEO of Dictum Health. “as this study shows we can improve patient care, reduce readmissions and expand access to clinical care.”  

Dictum Health’s Virtual Exam Room (VER) telehealth technology provides immediate access to clinical care through a virtual exam, where clinicians remotely connect to patients using video conferencing and simultaneous viewing of vital signs, cardiopulmonary data, and medical images for immediate assessment and clinical decisions.

For a full-text copy of the published journal article please contact us at Dictum Health or visit us at

About VCU and VCU Health
Virginia Commonwealth University is a major urban, public research university with national and international rankings in sponsored research. Located in downtown Richmond, VCU enrolls more than 31,000 students in 217 degree and certificate programs in the arts, sciences and humanities. Thirty-eight of the programs are unique in Virginia, many of them crossing the disciplines of VCU’s 13 schools and one college. The VCU Health brand represents the health sciences schools of VCU, the VCU Massey Cancer Center and the VCU Health System, which comprises VCU Medical Center (the only academic medical center and Level I trauma center in the region), Community Memorial Hospital, Children’s Hospital of Richmond at VCU, MCV Physicians and Virginia Premier Health Plan. For more, please visit and

About Dictum Health
Experts in mobile, cloud and clinical sciences, Dictum Health is transforming the way telehealth is delivered by leveraging innovation and quality to provide the Next Evolution in the Continuum of Care. Our solutions give physicians the means to treat, consult, monitor and manage even their most at-risk patients from virtually anytime, anywhere. For more information, visit

Molly Del Toro​
Tel: 510.295.4451 

Source: Dictum Health


Categories: Healthcare Technology

Tags: children's health, children's surgery, Dictum Health, Emergency Medicine, FDA 510k, IDM100, remote health, telehealth, telemedicine, Virtual Exam Room

About Dictum Health

View Website or Media Room

Experts in mobile, cloud and clinical sciences, Dictum Health is transforming the way telehealth is delivered by leveraging innovation and quality to provide the Next Evolution in the Continuum of Care.