AI Veteran Michel Benitah Joins Wysdom.AI as VP, Optimization and Delivery

Wysdom.AI doubles down on its optimization-first strategy with the appointment of AI expert Michel Benitah as VP, Optimization and Delivery

Wysdom.AI, the industry leader in full-service Conversational AI, is pleased to announce Michel Benitah, a veteran in the AI industry, has joined the company as VP, Optimization and Delivery. With over 20 years of experience in the Conversational AI industry, Michel was most recently the Director of Professional Services at Nuance, where he led the Canadian services team.

At Wysdom, Michel will lead the AI optimization and client delivery teams. He will rely on his extensive professional services and customer support background to nurture deep customer relationships and ensure Wysdom customer implementations are continually driving business value and exceptional customer experiences. 

“Michel brings a wealth of experience in the areas of AI optimization and working with enterprise customers to the Wysdom executive team. As Wysdom’s growth continues to accelerate rapidly, it is critical to ensure our optimization and delivery services remain the core strength of our business,” says Ian Collins, CEO and co-founder of Wysdom.AI. “Michel is joining an already successful and energetic team at the perfect time to spearhead and support Wysdom’s optimization and delivery services as we continue to expand our business.”

Michel brings extensive experience in managing and deploying natural language and voice recognition solutions for enterprise customers. “In addition to ensuring best-in-class customer experiences, Michel’s experience in Conversational voice interactions will help accelerate the capabilities of Wysdom’s solutions as we respond to the expansion of voice-related services our customers are now driving to market,” says Nitin Singhal, Chief Operating Officer at Wysdom.AI.

About Wysdom

Wysdom.AI is the industry leader in Conversational AI as a Service. Since 2012, Wysdom has promoted a full-service approach, combining leading-edge tech with a relentless focus on daily optimization, training and business insight. Wysdom.AI is the easiest and most cost-effective way for businesses around the world to offer conversational AI that actually works. 

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Press Contact:
Steve Jones
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Source: Wysdom.AI


Categories: Artificial Intelligence and Expert Systems

Tags: artificial intelligence, business technology, chatbots, conversational AI, digital care

About Wysdom.AI

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Wysdom.AI is the most mature full-stack virtual assistant platform that uses machine intelligence for cognitive customer care and journey management over social, web chat, voice, and smart home devices.