First Response Finance Achieve 500 Reviews
First Response, the number 1 car loan company on Review Centre have achieve their 500th review. By being dedicated to customer service First Response has over 95% of their reviews as a 4* or 5* rating.
Nottingham, United Kingdom, March 3, 2015 (Newswire.com) - In addition to being the number 1 Car Loan Company on Review Centre, First Rhit the 500 review mark! With an average score of 4.7 out of 5 First Response have pushed ahead of the competition and proved that they really are the best for speed, service and value.
In true First Response Finance style they gave thanks to their 500th reviewer, 'nana08', for her fantastic review, here’s what she had to say:
“Excellent and professional service I recently purchased my new car a BMW 3 series. Thanks to First Response Finance. I found the experience very outstanding. The service and communication was second to none. The customer service advisers were knowledgeable, friendly and pleasant to talk to. I applied for finance and within an hour my finance decision was ready. Three days later my new car was ready for pick up. I will definitely be using first response finance again and would highly recommend First Response Finance to friends and family.”
95% of the customers who took the time to review First Response gave either a five star or a four star rating – that’s a lot of happy customers! At First Response Finance their priority has always been, and always will be, their customers. The company's philosophy (People, Service, Profit) rings true throughout all three of their UK offices and their staff (people) truly believe that their customers deserve the best treatment (service) in order to provide the best product possible. To First Response, their customer will always be more important than profit.
First Response take each finance application into careful consideration as, if they don’t believe the customer can afford the vehicle, or will put themselves in a situation where the vehicle has a negative effect on their situation, they won’t proceed as a customer’s well being is their number one priority, not making profit.
First Response think differently to other finance companies and that's something that they're happy with that. The way in which they train staff and conduct business is done in a way that will always put the customer first and they believe it’s working – just look at their reviews!
First Response Finance would like to say a huge 'thank you' to everybody who reviewed them (whether recently or in the past), as they're the ones who got them to the number 1 spot and, with these type of customers, they don't look like they'll be going anywhere soon!
