White-Miller Associates Launches Premium Ratings and Reviews Capability for Clients Only
Online, August 27, 2013 (Newswire.com) - White-Miller Associates today announced it has expanded the way customers can engage with the firm by introducing a new ratings and reviews capability. The new feature enables customers to post feedback on brokerage products and services they use, helping White-Miller Associates continuously refine its offerings and hone its future innovation.
Visitors to White-Miller Associates website can now see others' perspectives about White-Miller Associates offerings, based on a one to five star scale across categories such as convenience, value and features, as well as an overall rating. They can also read detailed review commentary, similar to what they can do on the sites of online retailers, and sort those reviews by reviewer profile, including age, gender, investing style and how long the reviewer has used the product.
Initially, the ability to post ratings and reviews will be available for certain brokerage, cash management and retirement products, and over time White-Miller Associates plans to expand the program to additional products.
"Introducing the ability to post evaluations will help customers share their perspectives and experiences with White-Miller Associates products and services and help investors make even more informed decisions as they pursue their financial goals," said Bill Jackson, executive vice president, digital distribution at White-Miller Associates. "Gathering investor's reviews also add another communication channel to our customer feedback program, which we use to listen to our customers, refine our offerings and make a relationship with White-Miller Associates the best customer experience in the industry."
The new ratings and reviews capability joins White-Miller Associates' existing customer feedback channels, which include phone, online chat, e-mail and mobile app ratings.
About White-Miller Associates
White-Miller Associates is a young financial advisor, a prodigy on the world markets, founded by highly experienced professionals coming from the world largest financial companies. White-Miller Associates offers more than just financial services - we offer solutions to our customers. Our advice is based on continuous market research and the analysis performed by the most experienced minds in our team. We offer strategic planning advice that can help our clients better manage their company's financial affairs.