CentraStage & Computer Troubleshooters Announce Partnership
Online, June 2, 2010 (Newswire.com) - Buckinghamshire UK, 26 May 2010: - CentraStage, a leading IT device management and support software provider, has today announced a partnership with Computer Troubleshooters, a leading computer service company. The partnership will allow Computer Troubleshooters to offer its members a remote device management service via CentraStage's cloud offering; CentraStage Online.
The CentraStage technology will allow Computer Troubleshooters to take an increasingly proactive role in the management of its SME and home customer's computer networks. Computer Troubleshooters can now deliver a range of new services including IT audits, PC and server monitoring, remote support, script and software deployment, device management and configuration, software licensing and reporting - through one intuitive easy-to-use web interface provided by CentraStage Online.
Computer Troubleshooters has recognised the need for a more proactive role in the management of a company's computer network and has introduced BEST (Business Enhanced Support Technology) which includes the world's first "No Down Time Guarantee" and HOST (Home Office Support Technology) services based on CentraStage's low cost remote monitoring and managed services technology. This will allow Computer Troubleshooters to deliver more effective IT support to its small business customers.
Donald Marshall, national director at Computer Troubleshooters said: "Until now sophisticated remote device management technology has been overly complex and prohibitively expensive, and has been adopted by only a few of our members. Our partnership with CentraStage allows our members to benefit from advanced technology at a very cost-effective price."
Commenting on the partnership, Christian Nagele, managing director at CentraStage said: "Our technology is built and priced for IT support companies who want to offer remote monitoring and management, without a huge financial outlay or the need to reinvent their business model. CentraStage is charged at £1 per device per month, and our 'pay-as-you-go' pricing model is designed for today's financial climate. We take great pride in our user community, which not only provides the priorities for our product roadmap but continuously comes up with new uses for, and benefits of, CentraStage for businesses. We are looking forward to working with Computer Troubleshooter members throughout the UK."
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About CentraStage
CentraStage is an Information Technology support platform with a difference - affordable, advanced remote computer management. A web-based device management platform designed to improve the management of servers, PCs and laptops, CentraStage can save IT support organisations both time and money. From individual users to sophisticated IT managed service providers, CentraStage is designed to run on any device, computer, server and laptop. Functionality includes audit, monitoring, remote support, deployment and reporting.
About Computer Troubleshooters
Globally Computer Troubleshooters is the largest technology solutions network of franchise owners providing onsite computer services to small businesses. Now in its 12th year of service, Computer Troubleshooters has more than 475 franchises worldwide in more than 26 countries. Computer Troubleshooters is the UK's largest IT support Franchise with over 35 locations.
The company provides a comprehensive range of computer and technology solutions to small business owners (typically with 1 to 25 staff). Computer Troubleshooters helps companies with technology issues including networking, maintenance, computer repair & service, managed services, and a wide variety of small business IT needs.