3 Adopts BriteBill Interactive Billing to Reduce Costs and Improve Customer Experience
Online, October 20, 2010 (Newswire.com) - 3, Ireland's largest high speed mobile network, has implemented Internet-based electronic bill presentment and payment technology from BriteBill. The solution, which was deployed in just six weeks, is helping 3 to reduce costs, while enhancing its business customers' experience as it grows its presence in the Irish market.
BriteBill is the leading cloud-based interactive bill presentment and payment solution, providing for the enrichment, delivery and payment of bills over the Internet. 3's new billing platform enables it to securely deliver detailed bills electronically, and at the same time provides its customers with greater insight into their billing history with easily understood reports and analysis available online as part of the billing process.
"BriteBill electronic bill presentment and payment technology offers significant benefits to both suppliers and their customers," said Alan Coleman, chief executive officer at BriteBill. "Organisations like 3 can significantly reduce the cost of producing, distributing and collecting bills, while offering their customers additional services for analysing, segmenting and planning their telecoms and broadband costs."
Eoin MacManus, Commercial Director at 3, commented: "3 has big ambitions for growth in the corporate and SME markets in Ireland. This investment reflects our intention to deliver market leading services to our customers. BriteBill's interactive billing solution was implemented in just six weeks and provides us with a flexible platform that incentivises more business customers to change from paper bills to more cost-effective electronic billing."
With BriteBill's interactive bill presentment technology, 3 can offer its business customers a rich suite of reports and functionality enabling businesses to gain greater insight into their billing relationship with the mobile operator. The solution provides analysis and reports by role within customer organisations, including in-depth consumption analysis, usage reports and peer-to-peer review, as well as merged-bill or split-bill analysis. All the functionality is delivered online, based on BriteBill's flexible software as a service platform.
About 3Business
Switch to 3Business allows customers to simplify their mobile package and share the overall bundle or services between everyone on the team, make significant savings. 3 is also the only mobile operator to offer Skype for free on your mobile to help cut call costs, plus calls to colleagues are free with unlimited free 3 to 3 calls.
With 3's great new Business Solo is ideal for the sole trader as it lets them use their 3 mobile extensively but still know exactly how much their bill is going to be each month. For only €75 per month 3Business Solo customers receive:
• Unlimited calls to RoI landlines
• Unlimited calls to RoI mobiles
• Unlimited texts to all ROI networks
• Unlimited calls to UK landlines
• Unlimited calls to UK mobiles
• 1GB of data
• Choose from the latest 3G mobiles
• 3 Like Home -Calling Ireland from any country with a 3 network is included in your monthly bundle
3's flexible Business Sharer plans give a bundle of minutes, messages and data to share among all mobile users every month in the same business. For example on Business Sharer 600 the whole team can make 600 mins of calls or send up to 1750 texts or use 1750 MB of data. It's flexible because of the ability to use different combinations of calls, texts and data every month.
For further details on these offers, please visit www.three.ie
About Brite:Bill
BriteBill is the leading cloud-based interactive bill presentment and payment solution, providing for the enrichment, secure delivery and payment of bills, invoices and statements over the Internet. The software as a service solution enables telecom providers and utilities to deliver a fully interactive online billing experience for their entire customer base. Interactive bill presentment and payment provides significant benefits to suppliers and their customers by significantly reducing the cost of producing, distributing and collecting bills, while providing a platform for improved and insightful customer interaction. With BriteBill suppliers can incentivize more customers to adopt electronic billing and payment by offering genuinely informative, functional and highly insightful services for analyzing, segmenting and planning their telecoms, broadband or utility costs.
BriteBill is available in the cloud as software as a service as such it is easy to implement, secure, and scalable, and eases the pressure on overstretched in-house IT resources. It offers lower cost of ownership based on an affordable subscription based pricing model.
For further information on BriteBill, please contact:
Tom Golden
tgolden@tdgolden.com
+353 86 8378417
For further information on 3, please contact:
Nicky Crichton Amanda Farrell
01 498 0388 / 086 608 5454 01 498 0388 / 086 390 2314
ABOUT 3:
Launched in 2005, 3 is Ireland's fastest growing mobile provider and operates one of Ireland's largest high speed networks,
3 has opened 37 of its own retail stores in Ireland, called 3Stores.
100% owned by Hutchison Whampoa, a leading international corporation, 3 is Europe's leading 3G operator. 3 holds 3G licences in Ireland, Australia, Austria, Denmark, Hong Kong, Italy, Macau, Norway, Sweden and the UK