Travel Trolley Adds 'My Booking' Tab to Its Website for Online Download of E-Tickets
The UK based travel agency, has introduced 'My Booking' section on its website. Customers who book with the agency will now be able to retrieve their electronic tickets and booking details directly from the company's website at the click of a button.
Online, April 27, 2014 (Newswire.com) - Travel Trolley, a Southall Travel Group company and a popular online travel agency, has integrated a brand new 'My Booking' tab on its website www.traveltrolley.co.uk, allowing customers to retrieve their electronic tickets online. The option will add to the convenience of the Travel Trolley's customers who can now view and download their e-tickets directly from company's website. The option will soon be available on the recently launched mobile website of Travel Trolley that will allow travellers to access their bookings on the move, anytime and anywhere.
The new 'My Booking' button can be located on the right-hand side of the website's yellow menu bar. When clicked, the user is prompted to enter the passenger's last name (as per the passport) and the booking reference number which was generated at the time of booking. The two fields are mandatory to fill and clicking 'submit' generates a copy of the e-ticket immediately for use by the traveller. The e-ticket is supplied in a PDF format and can be saved, shared or printed for future reference or for check-in at the airport counter.
Travel Trolley's latest online feature is aimed at providing an enriching customer experience by offering greater flexibility, convenience and efficiency. Customers can now download their e-tickets containing all flight information - departure and arrival times, flight numbers, terminals, stopovers - as well as the baggage allowance at the click of a button.
"My Booking option has added to the efficiency of Travel Trolley and the convenience of our customers. Once the booking has been confirmed, travellers can generate their e-tickets directly from our website without having to check their email inbox or call up Travel Trolley," Jaymin Borkhatria, Director of Sales, Travel Trolley, emphasised on the usefulness of this new feature.
Electronic tickets are issued in up to 48 hours after the booking has been confirmed and travellers can accordingly retrieve them online.
Travel Trolley makes consistent enhancements to its infrastructure in order to augment its customers' experience. It recently launched a fully bookable mobile website m.traveltrolley.co.uk for smart phone and other internet-enabled device users. Besides, the company recently added online 'customer support' tab to its website to expedite the service delivery without having customers to call and wait to speak to an agent.
[b]Notes to Editors:[/b]
Travel Trolley is an online travel agency and is among the newest ventures of Southall Travel Group, a popular UK based travel agency, headquartered at Iver, Buckinghamshire. Travel Trolley has emerged as a popular provider of great value low-cost flight deals to business and leisure travellers seeking air tickets to worldwide destinations. The agency leverages the travel expertise as well as the strategic partnerships of its parent company with an extensive network of airlines, hotels and other suppliers. Travel Trolley flight deals can be booked at www.traveltrolley.co.uk as well as on its fully bookable mobile website m.traveltrolley.co.uk. The company operates a 24x7 customer contact centre, open on all 365 days, for providing prompt after sales service. Offering exclusive discount deals for global destinations, Travel Trolley specialises in flights to India and Indian Ocean destinations, Dubai and rest of Middle East, Far East, Australia, USA and many African destinations. The online travel agency is a member of ABTA and operates under ATOL license from the Civil Aviation Authority for complete financial protection of holiday packages as well as flight plus options booked with it.
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