Blue Shore Strategies Focuses on Holiday Customer Service
Blue Shore Strategies' director of operations outlined the importance of providing stellar customized service during the holiday season. He offered tips for creating memorable customer experiences.
Pikesville, MD, November 27, 2015 (Newswire.com) - With the holiday season rapidly approaching, the leaders at Blue Shore Strategies are preparing for the rush by renewing their commitment to stellar customer service. “We always work hard to take care of customers so we can make their interactions the best they can be,” stated Mookesh, the firm’s director of operations. “When the holidays roll around, we go above and beyond to provide top-tier service. We want to establish connections with new customers and earn their loyalty throughout the year.”
Adding a personal touch is what elevates good customer interactions to great ones. The leaders at Blue Shore Strategies understand this, and they emphasize it when preparing for the holiday season. “No one wants to be treated like a number,” the director added. “Whether it’s a new business partner or a longtime customer, we like to make things special during this time of the year. We send personalized thank-you notes and remind our team members to greet every potential customer with a warm smile. These practices are important at any time, but they take on an extra significance amid the hectic rush of the holidays.”
"Our team members are available whenever they are needed, so we utilize online chat tools and other technologies,"
Mookesh, Director of Operations
Blue Shore Strategies’ Director Offers Tips for Creating Great Customer Experiences
Mookesh and the Blue Shore Strategies leadership team are dedicated to making lasting impressions on customers during the holidays. One way they do so is by using cutting-edge methods to address consumers’ concerns and answer their questions. “Our team members are available whenever they are needed, so we utilize online chat tools and other technologies,” the director added. “No one has time to sit around and wait for an answer, especially at this time of the year, which is why we accommodate the people who enable our success.”
It’s also important to keep things fun during the holidays, even when dealing with the demands of the season. “The Blue Shore Strategies workplace is a great place to collaborate and build on innovative ideas,” Mookesh remarked. “During the holidays, I’d like to think it becomes a better place to work. We work around each other’s vacations, and we keep the mood light during our busiest moments. There is no reason why we can’t enjoy the holiday season. I think customers can sense that, which is why they feel more connected to the brands we represent.”
About Blue Shore Strategies
Blue Shore Strategies is a full-service promotions firm. Its sales and marketing managers are committed to advancing brands through dynamic sales events. They rely on innovative means of outreach to quickly forge meaningful, lasting relationships with consumers. These efforts always lead to impressive returns for the businesses they serve. The team’s success in the industry is built not only on its flexibility, but also on the loyalty of a long roster of companies served. To find out more about how the experts quickly and efficiently facilitate brand growth, visit blueshorestrategies.com today.
