What Personality Types May Reveal About Your Staff

Online, January 19, 2011 (Newswire.com) - Ever wonder why one of your employees is so chatty, while another hardly says a word? Or why one of your managers is constantly reminding you of a project they need your help on? Well, it could just be their personality types.

Knowing employees personality types can go a long way in improving staff interaction and communication. Pamela Cournoyer, president of Communicate With CLASS, saw an example of this while working with a department at Lane Community College in Eugene, OR.

"The school brought me in to do a workshop to help employees determine their own personality types, as well as that of their co-workers," said Cournoyer. "They were all surprised at the results, and even more surprised to learn what they mean."

Employees completed a DiSC® analysis in advance, and participated in various activities during the workshop to illustrate the importance of knowing a person's personality type.

Cournoyer has found over the years that with even just a few hours of consultation, employees begin treating each other better, disagreements decrease and there is less internal conflict.

The DiSC® assessment is a personality test that groups people as being strongest in one of four areas - dominance, influence, steadiness and conscientiousness. Knowing employees personality profile can help employers and co-workers predict how a person will approach their work and relationships.

Communicate with CLASS provides coaching and hands-on instruction to business executives looking to improve their communication and leadership skills.