VVM - Van De Venter Mojapelo
Online, September 2, 2013 (Newswire.com) - VVM started operations in 1990 and 22 years later VVM is a specialist Debt Recovery and Revenue Management operation that developed a specialised Business Process Outsourcing Service.
VVM ascribes its operations excellence to its long track record of experience and knowledge, consistently meeting and exceeding the client's expectations, consistent investment in cutting edge and best breed technologies, its intellectual capital and consistent adherence to corporate governance and best practices.
VVM aims to be the first choice Revenue Management and Business Process Outsource partner for all enterprises and organisations in both the private and public sectors.
VVM is a Quality Solution Provider with a significant contribution to make in business, commerce, government and the professions. The products and services provided address many of the strategic and operational needs of all economic enterprises.
VVM concentrates on building long-term relationships through identifying, understanding and consistently satisfying its clients' needs.
Mission
Pioneering and passionate in our ways and approach
We believe that each business has its own unique challenges and, while our competitors tend to use mainstream and standard practices, VVM prides itself on assessing each situation individually and developing a unique service which is eminently suitable to that particular business issue, analysis or need. We offer to our clients customized real time reporting, credit management & project management expertise, dedicated customer service and query resolution personnel and service level agreement to measure service efficiency and deliver on your strategic business objectives.
Vision
Pioneering Credit Managment and BPO
Credit Management and Business Process Outsourcing is a highly competitive market. VVM maintains and improves its market position through exemplary Customer Engagement processes. With years of experience in the Credit Management and Debt Collection sector and the BPO and Call Center Industry, we are able to provide unrivalled, professional and specialised services of all support and administration requirements. We provide a customer experience that is seamless for our clients and increasingly cost effective. We are ideally positioned to deliver true business value.
Our Services
VVM has a unique blend of services and products to offer. These products and services have been developed as a result of the extensive knowledge base and expertise acquired by the group through its hands-on experience. VVM as such considers its intellectual capital to be its major asset.
REVENUE ENHANCEMENT
VVM has the ability to trace and make contact with people. This enables VVM to provide a superior service to its clients early in the Revenue Management cycle. This service can be from as early in the cycle as one day in arrears to 90 days in arrears. VVM has a state of the art call centre and tremendously powerful and efficient back office processes enabling VVM to be a true bulk operator.
BPO
VVM has developed an extensive BPO platform and all the products and services offered to clients run on this platform.
To find out how VVM can help you face your business issues with confidence, contact us as:
Physical Address: VVM ECO PARK, 332 Kent Avenue, Randburg
Postal Address: P O Box 952, Randburg, 2125
Tel: (011) 329 8500
Fax: (011) 329 8606
Web: www.vvm.co.za