viiz Opens New Call Center in Anniston, Alabama

viiz communications

viiz communications, a leader in voice and platform services for the telecommunications industry, announced today it is opening a new call center in Anniston, Alabama. Staff at this center will support viiz telecommunications customers in the areas of Emergency Services, Operator Services, Directory Assistance, Message Relay Services, IP Relay Service, VoIP 911 Service, and Customer Care support. The company has already completed initial staffing and will continue hiring into 2018.

As the company grows, viiz continues to invest in research and development in support of its proprietary call center platform. The Anniston location is the second new center the company has opened in recent months; earlier this fall it opened another call center in Calgary, Alberta. 

“Opening the Anniston call center is another step forward as we expand our partnerships with telecommunications and telematics customers throughout the US and Canada. The City of Anniston has been very welcoming, and we’re excited to be a part of the community. Our new team members here in Anniston share our company’s commitment to superior customer service and value for our customers – viiz and Anniston are a great match,” said James MacKenzie, President & CEO of viiz.

Opening the Anniston call center is another step forward as we expand our partnerships with telecommunications and telematics customers throughout the US and Canada. The City of Anniston has been very welcoming, and we're excited to be a part of the community. Our new team members here in Anniston share our company's commitment to superior customer service and value for our customers - viiz and Anniston are a great match.

James MacKenzie

President & CEO of viiz

Anniston Mayor Jack Draper commented, “We are excited that viiz will be opening a call center in Anniston. It is a well-respected firm within the telecommunications industry, and I have enjoyed meeting with viiz team members. I am confident that viiz will be a great corporate citizen in Anniston, and we look forward to working with them for many years to come. This is even further evidence that Anniston is indeed open for business.”

Anyone interested in learning more about career opportunities at viiz Anniston should contact the company at GetAJob@viiz.com.

About viiz

viiz serves over 1,200 communications providers, telematics companies and enterprise customers with outsourced, on-premise, cloud and hybrid solutions. viiz call centers provide wholesale, customized telecommunications products and services, including Emergency Services, Operator Services, Directory Assistance, Message Relay, IP Relay, VoIP 911 Service, and Customer Care support. viiz provides a path to the future for customers and partners by focusing on the core, foundational products, while continuously investing in research and development to ensure relevance in the future. viiz is voice!

To learn more, visit www.viiz.com.

Media Contact

Susan Robinson​
​Phone: 973.219.3800​
​Email: srobinson@viiz.com

Source: viiz communications


Categories: Business to Business, Telecommunications, Voice Over IP and Telephony

Tags: AL, Anniston, Call Centers, Customer Care, Directory Assistance, IP Relay Service, Message Relay Services, Operator Services, VoIP 911 Service


About viiz communications

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Are you looking for a communications partner who sees beyond a call? viiz puts the smile back in communications. viiz provides steady core communications services, value in our product and service offering, and the ability to bridge to the future.

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viiz communications

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