viiz Hosts Grand Opening of New Call Center in Anniston, AL

viiz communications, a leader in voice and platform services for the telecommunications industry, yesterday hosted the grand opening of its new call center in Anniston, AL.  viiz has created 75 new local jobs at this center, and they expect to double that number in 2018.  Operating at full capacity, the center could employ 300 people. 

Staff at this center joins other viiz call agents located in the US, Canada, and the Philippines in supporting viiz telecommunications customers in the areas of Emergency Services, Operator Services, Directory Assistance, Message Relay Services, IP Relay Service, VoIP 911 Service, and Customer Care support.    The Anniston location is the second new center the company has opened in recent months; earlier this fall it opened a new call center in Calgary, AB. 

“Opening this call center is a milestone for viiz, and we’re excited to be a part of the Anniston and Calhoun County community,“ said James MacKenzie, President & CEO of viiz.  “This center allows us to expand the services we provide to our telecommunications and telematics US and Canadian customers, and we look forward to continued growth in support of our customers in 2018.”

Executive Director of the Calhoun County Economic Development Council Don Hopper said he’s enthusiastic about the jobs here now and that the greater impact is that, “those 75 people will have a better Christmas and an opportunity for a better quality of life.”  He looks forward to viiz growing its staff here and ongoing cooperation between the company and the community.

Anniston Mayor Jack Draper welcomed viiz to the city and commented, “We’re proud of the partnership between the city of Anniston, viiz, Calhoun County, and local community leaders.  Viiz is a leader in its industry and an innovator, and we’re proud to have them here in Anniston.”

Anyone interested in learning more about career opportunities at viiz Anniston should contact the company at

About viiz

viiz serves over 1,200 communications providers, telematics companies and enterprise customers with outsourced, on-premise, cloud and hybrid solutions. viiz call centers provide wholesale, customized telecommunications products and services, including Emergency Services, Operator Services, Directory Assistance, Message Relay, IP Relay, VoIP 911 Service, and Customer Care support.  viiz provides a path to the future for customers and partners by focusing on the core, foundational products, while continuously investing in research and development to ensure relevance in the future.  viiz is voice! 

 To learn more, visit

Media Contact

Susan Robinson
Phone: 973.219.3800

Source: viiz communications


Categories: Phone, Cable, and Internet Services, Telecommunications, Voice Over IP and Telephony

Tags: AL, Anniston, Calhoun County, Customer Care, directory assistance, operator services, viiz

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