viiz Cuts the Ribbon at New Call Center in Calgary

Othello Tuason, SVP KPMG; Martin Parnell; James MacKenzie, viiz President & CEO; and John Wilson, viiz Executive Vice President & CTO

viiz communications, a leader in voice and platform services for the telecommunications industry, hosted the grand opening of its new call center in Calgary yesterday. Staff at this center will support viiz telecommunications customers in the areas of Emergency Services, Operator Services, Directory Assistance, Message Relay Services, IP Relay Service, VoIP 911 Service and Customer Care support. The agenda included remarks from company President and CEO James MacKenzie as well as viiz partner representatives, including Othello Tuason SVP, KPMG Corporate Finance, and Martin Parnell, executive producer of The Secret Marathon Project.

“This has been a year of significant growth for viiz, and we’re very appreciative that we have so many partners who have been a part of our expansion on hand for this celebration,” said James MacKenzie, president and CEO of viiz.  “The viiz team has a ‘can-do’ attitude, and we’re looking forward to all of the opportunities that 2018 will hold for us.”

The ribbon cutting event officially opened the viiz call center and staff, partners and customers joined in the excitement. Hiring has commenced and will continue into the first quarter of 2018. An integral part of the viiz corporate mission is providing customized products and superior service to every customer. 

About viiz

viiz serves over 1,200 communications providers, telematics companies and enterprise customers with outsourced, on-premise, cloud and hybrid solutions. viiz call centers provide wholesale, customized telecommunications products and services, including Emergency Services, Operator Services, Directory Assistance, Message Relay, IP Relay, VoIP 911 Service and Customer Care support. viiz provides a path to the future for customers and partners by focusing on the core, foundational products, while continuously investing in research and development to ensure relevance in the future. viiz is voice! 

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Source: viiz communications

Categories: Telecommunications, Voice Over IP and Telephony, Business News

Tags: calgary, call center, Customer Care, telecommunications

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