Viiz Adds Over 50 New Positions at Anniston, AL Call Center

viiz communications, a leader in voice and platform services for the telecommunications industry, is pleased to announce that after a successful launch of its call center in Anniston, Alabama it will be adding over 50 new positions at this location. viiz opened this center in November 2017 with 75 team members, and it expects to double that number before the end of 2018. Operating at full capacity, the center could employ 300 people. 

The company has additional call centers located in Calgary, AB and in the Philippines; its centers support viiz US and Canadian telecommunications customers in the areas of Emergency Services, Operator Services, Directory Assistance, Message Relay Services, IP Relay Service, VoIP 911 Service and Customer Care. Within the past month, viiz has also opened a small call center in nearby Oxford, Alabama to provide emergency back-up for its existing centers.

Our initial launch in Anniston went very well, and we're thrilled to be able to expand our operations there. The local community has been very welcoming, and there is a high-quality workforce available in the area. Our business is growing so we anticipate additional hiring this year.

James MacKenzie, President & CEO of viiz

“Our initial launch in Anniston went very well, and we’re thrilled to be able to expand our operations there,” said James MacKenzie, viiz President & CEO.  “The local community has been very welcoming, and there is a high-quality workforce available in the area. Our business is growing so we anticipate additional hiring this year.”

Hiring to fill these positions has already begun.  Anyone interested in learning more about career opportunities at viiz Anniston should contact the company at GetAJob@viiz.com.

About viiz

viiz serves over 1,200 communications providers, telematics companies and enterprise customers with outsourced, on-premise, cloud and hybrid solutions. viiz call centers provide wholesale, customized telecommunications products and services, including Emergency Services, Operator Services, Directory Assistance, Message Relay, IP Relay, VoIP 911 Service, and Customer Care support. viiz provides a path to the future for customers and partners by focusing on the core, foundational products, while continuously investing in research and development to ensure relevance in the future. viiz is voice! 

To learn more, visit www.viiz.com.

Media Contact

Susan Robinson
​Phone: 973.219.3800
​Email: srobinson@viiz.com

Source: viiz communications

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Categories: Telecommunications, Voice Over IP and Telephony, Business News

Tags: AL, Anniston, Calhoun County, Call Centers, Customer Care, Directory Assistance, IP Relay Service, Message Relay Services, Operator Services, VoIP 911 Service


About viiz communications

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Are you looking for a communications partner who sees beyond a call? viiz puts the smile back in communications. viiz provides steady core communications services, value in our product and service offering, and the ability to bridge to the future.

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Press Contact viiz communications
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