The Next in Monitoring Evolution - Management Pack for Microsoft System Center and BES12 by BlackBerry

Press Release • Sep 15, 2015
NiCE solutions streamline management of System Center 2012 R2 Operations Manager and BES® enterprise mobility platform

Lafayette, California, September 15, 2015 (Newswire.com) - ​NiCE IT Management Solutions, a BlackBerry® Enterprise Platinum Partner and an industry leader in developing first-rate management packs for System Center Operations Manager, today revealed its latest technological innovation – the NiCE Management Pack with support for BES®12: a multi-OS EMM solution by BlackBerry. The solution, which is also compatible with BES®5 and BES®10, is designed to effortlessly integrate with Microsoft® System Center 2012 R2 Operations Manager, providing a cohesive and easy to use interface. IT professionals are now well-equipped with a superior application monitoring solution that provides faster and deeper insight into the operational status of the BlackBerry ® servers and services.

The NiCE Management Pack for BES offers users one of the most comprehensive management packs for Microsoft System Center. Extensive monitoring capabilities allow the user to track and trend usage and identify anomalies in a single view. The new innovative management pack also provides high availability concepts and professional monitoring, which are essential when smartphones are crucial to your organization’s messaging service.

“BlackBerry is one of the global leaders in mobile communications and they are renowned for products and services that are secure and reliable,” said Horst Nebenfuehr, founder and CEO of NiCE. Nebenfuehr also stated, “As a long-standing BlackBerry Partner, we always endeavor to develop add-on solutions that not only complement the BlackBerry enterprise offering, but also augment its most useful functionalities into the Microsoft System Center environment. We are very confident that IT professionals who use Microsoft System Center as a core monitoring, notification and reporting platform for their IT infrastructure will undoubtedly appreciate our latest product offering”.

The NiCE Management Pack for BES supports BES5 (BlackBerry® Enterprise Server 5), BES10 and BES12. As such, it is a 3-in-1 solution to cover an organization’s BES monitoring needs. Some key features of the solution include:

  • Centralized customization and management of critical messages
  • SRP and database connection monitoring
  • Performance and state monitoring for all BES components
  • Continuously monitors BES log files

"I am sure that our new NiCE Management Pack for BES will make our existing and new customers happy, regardless of whether they use BES5, BES10, or have upgraded to BES12.  The new product takes them into the future of monitoring," concluded Nebenfuehr.

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About NiCE

NiCE IT Management Solutions is a company that has over 20 years of experience with Cross Platform Application Monitoring Solutions on UNIX®, Linux®, and Windows®. NiCE has amassed this wealth of experience from collaboration and integration with our valued Business Partners including Microsoft, Oracle, HP, IBM and BlackBerry.

NiCE roots come from years of developing and perfecting Smart Plug-ins (SPIs) with its Business Partner, Hewlett Packard. With the introduction of Microsoft® System Center Operations Manager, NiCE started developing Application Monitoring solutions for this platform as well. As a Microsoft® Enterprise Cloud Alliance Partner and a member of the MPx Alliance (a powerful collaboration between Veeam, Comtrade, and NiCE - The Microsoft System Center Management Pack experts), NiCE provides management packs for database and communication applications.

The NiCE mission has always been to provide the best monitoring solutions for IT professionals worldwide. Its highly skilled team services clients across 6 continents, ranging from SMBs to Fortune 100 companies, and across multiple industries. NiCE is focused on ensuring that its clients acquire maximum value and are completely satisfied with its solutions.

© 2015 BlackBerry. Trademarks, including but not limited to BlackBerry, EMBLEM Design, BBM and BES are the trademarks or registered trademarks of BlackBerry Limited, the exclusive rights to which are expressly reserved. Linux is a trademark of Linus Torvalds. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a trademark of The Open Group. All other trademarks are the property of their respective owners.

 

 

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