Teknowledge Mobile Studio Now Offers Live Web Chat Support!
Online, January 30, 2014 (Newswire.com) - Teknowledge Software is planning to build on its strong reputation as a truly client-centric mobile application development company. Since the last couple of weeks, the firm has started offering live chat support to customers - right from the company's website.
Powered by Olark Live Chat, this feature is likely to prove extremely useful for people looking for custom mobile applications from Teknowledge. After launching the website chat feature, prospective buyers can specify whether they are interested in any specific form of iPhone app development in India, or if they are looking for personalized Blackberry/Android apps. The company creates applications for every mobile app development platform - and customers can find out about them in a matter of minutes!
Teknowledge Mobile Studio has been widely hailed as a company that puts the preferences of its valued clients at the foremost - and the arrangement of this website live chat feature is a further proof of that. While interacting with the in-house app developers in Kolkata at the company via the chat engine, buyers can explain every detail and desired functions of the apps that they wish to have. Once the exact requirement of clients are understood, the process of mobile application development actually starts.
The availability of free online quotes from this top-rated iPhone application development company in India had been one of the high points of its services - and the live chat facility is likely to complement that efficiently. After ascertaining whether it would be feasible for the representatives of Teknowledge to develop a particular app, a person can directly move on to the 'Request a Quote' form. On it, (s)he only has to confirm the app specifications, and a budget approximation. In case a buyer requires a wireframe of the application, Teknowledge would be providing that too.
Apart from helping new buyers, the all-new website chat feature is meant to strengthen the professional bond between Teknowledge Mobile Studio and its existing clientele. Through the live chat, users can provide real-time feedback on the mobile apps that they have recently purchased from the company. In case there are any confusions during the app download or installation stages - the same can be resolved quickly too. App troubleshooting will now be done, more easily than ever before!
The senior executives at Teknowledge mobile application development company have taken particular care, while creating the team of customer care executives who would be handling the chat queries. Each of the personnel has hands-on experience in mobile app designing and other technical issues, and have the knowhow to satisfactorily answer diverse questions of potential clients. The team-members will be working in shifts, ensuring that people can get in touch with Teknowledge Software, on a 24x7 basis.
Just like the quality assurance that each of the smartphone applications of Teknowledge Software comes with, the online chat feature also has been launched after detailed testing. There are practically no risks of the website chatbox remaining dysfunctional for extended periods of time. Whenever a client pings a company representative on the chat engine, (s)he is sure to get a response. Teks Mobile takes pride in never making its clients wait!
Teknowledge Mobile Studio is making a definite attempt to reach out to more global customers, with the help of the recently launched live web chat support. High-end customer servicing has always been a hallmark of the company - and if it manages to maintain its mobile application development standards, its pool of clients has every chance of swelling further.
Check out the website chat box present at http://teks.co.in. Apart from the chat option, you can, of course, contact Teknowledge at info@teks.co.in. For detailed information on the mobile apps developed by the company, call (033)40649087. Good companies always believe in staying in touch with customers at all times, and the new website feature of Teknowledge Software is certainly a step in the right direction!