TaxConnex Wins ClearlyRated's 2023 Best of Accounting Award for Service Excellence
Clients of winning firms are more than 1.7 times as likely to be completely satisfied.
ALPHARETTA, Ga., April 25, 2023 (Newswire.com) - TaxConnex®, a leading sales and use tax outsourcing firm, announced today that they have won the Best of Accounting Award for providing superior service to their clients. ClearlyRated's Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2023 Best of Accounting winners are more than 1.7 times as likely to be satisfied than those who work with non-winning firms. TaxConnex received satisfaction scores of a 9 or 10 out of 10 from 90.8% of their clients, significantly higher than the industry's average of 50% in 2022.
"It is a privilege to receive this award," explains TaxConnex CEO and Founder, Robert Dumas. "Delivering best-in-class service is a top priority for us and we are proud and honored to be recognized for our efforts in this way."
"I am pleased to introduce the 2023 Best of Accounting winners alongside their validated service ratings on ClearlyRated.com," said ClearlyRated's CEO, Eric Gregg. "These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders — it's truly an honor to recognize and celebrate their achievements."
TaxConnex™ is a technology-enabled sale tax service provider focused on delivering an outsourced sales tax department to businesses and corporations that have a multi-state sales tax responsibility and lack the sales tax knowledge and capability to manage on their own. TaxConnex provides white-glove consulting and compliance services including nexus evaluation, taxability determination, audit assistance, exemption certificate management, registrations, return preparation, filing and more. Learn more at www.taxconnex.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com — an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
Source: TaxConnex, LLC