SurveySparrow Integrates With Blackhawk Network's Rybbon for Customers to Automate Incentives Delivery

SurveySparrow

Partnership with Blackhawk Network will empower SurveySparrow's customers, especially enterprises, to have hassle-free rewards and incentives management.

"We partnered with SurveySparrow and enhanced our integration capabilities because the vision of each company is very complementary. Our integrated incentives platform, Rybbon, is now embedded within the SurveySparrow platform as an available marketplace app. Customers can now use Rybbon's embedded integration to easily manage their rewards programs without any technical assistance," said Jignesh Shah, Head of Global Integrated Incentives at Blackhawk Network.

Blackhawk Network's Rybbon focuses on streamlining the delivery of digital gifts and rewards across 150 countries. SurveySparrow pioneered the delivery of chat-like surveys in 2017 and has helped 100,000+ global businesses to refine experiences at all touchpoints. 

"We're thrilled about the Blackhawk Network partnership, as we understand the challenge in front of HR and customer-facing teams to make their people feel valued. Earlier, these teams had to manually process rewards, which consumed a lot of their time. With us, our customers use innovative ways to enhance experiences for both their users and employees," said Shihab Muhammed, CEO of SurveySparrow Inc.

For example, sales managers can spend hours emailing incentives to their loyal customers. With this new partnership, managers can configure the entire loyalty program with just a few clicks. Additionally, HR managers can automate their annual rewards and appreciation initiatives with the goal of increasing overall employee satisfaction rates and customer lifetime value. 

With Rybbon, companies have the flexibility to send prepaid rewards across a wide variety of categories including open-loop, travel, streaming, food & beverage, and more. Rybbon customers can also get a 100% refund on unclaimed gifts and rewards.

SurveySparrow customers can send gift cards and prepaid rewards, track status, view history, and manage all payments, all from one single dashboard within the Rybbon platform. 

About SurveySparrow
SurveySparrow is an experience management platform that helps businesses refine experiences. SurveySparrow inspires performances and improves employee, customer, and product experience with the help of surveys. The platform currently has over 100K customers from over 149+ countries. 

Recently, SurveySparrow was recognized as G2's Fastest-Growing Product for the third time in a row. If you are interested in a demo or partnership, please visit www.surveysparrow.com

About Blackhawk Network
Blackhawk Network delivers branded payment solutions through prepaid products, technologies, and networks that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments.

For more information, visit Blackhawk Network at www.blackhawknetwork.com

For more information about Rybbon, visit Rybbon at www.rybbon.net

Source: SurveySparrow

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Categories: Computer Software

Tags: experience management software, saas software, survey software, yeah


About SurveySparrow Inc.

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SurveySparrow is an end to end conversational experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, and Classic Surveys which are mobile-first, highly engaging & user-friendly.

SurveySparrow Inc.
2345 Yale St FL 1, Palo Alto
San Francisco, CA 94306
United States