Steamatic, Inc. Revitalizes Franchise Support Department

In an ongoing effort to provide the training and tools needed to boost franchise revenue and growth, Steamatic, Inc., has expanded its franchise support department with trained and certified support managers tasked with giving franchisees one-on-one support. This added support allows franchisees to receive in-person training and help through field visits from Steamatic, Inc.’s support managers. “With the addition of more support managers we are able to focus more attention on each franchise and help with their specific needs,” Max Ramirez, Franchise Support Manager.

Providing individualized assistance to each franchise ensures that franchises are equipped with the necessary tools to accomplish each job they receive. Our support managers visit for two to three days with the franchise and assist with anything from scheduling jobs, filling out the correct authorization forms and paperwork, to in-the-field training on product and equipment use. This support not only helps the franchise owner but helps give everyone in the office a boost of confidence. One franchise owner had this to say about his recent field visit, “Nick [Franchise Support Manager] did a superb job in training our employees on the use of Xactimate, along with showing us a few tips and tricks that we will certainly utilize.” Owner, Jerry Sullivan – Steamatic of Central Florida.

"With the addition of more support managers, we are able to focus more attention on each franchise and help with their specific needs."

Max Ramirez

Franchise Support Manager

The Steamatic brand prides itself on being available to serve customers 24/7 because disasters and home emergencies do not take holidays or vacations. The same can be said for Steamatic, Inc., we always have support staff available to answer questions from franchisees. Steamatic, Inc. President Stefan Figley said, “At Steamatic we believe in building and supporting our franchises with the best expertise in the industry. Our owners are entrepreneurs, and we continue to support them through every aspect of the business. It makes our day to hear comments like Mr. Sullivan’s because it proves that we are making a positive difference in their business.”

About Steamatic 
Steamatic offers restoration and cleaning services in franchise territories throughout the United States and worldwide. Steamatic’s highly trained and certified technicians work with insurance agents and adjusters as well as residential and commercial clients to offer restoration services, including fire and smoke restoration, water mitigation, mold remediation, and contents recovery. Commercial and residential cleaning services include carpet and area rug cleaning, hard surface cleaning, air duct cleaning, and furniture and drapery cleaning. Steamatic is celebrating 50 years of franchising and is recognized as a top franchise network. For more information on Steamatic, including franchise opportunities, please contact Kimmie Hack at 817-332-1575 or khack@steamatic.com.

Source: Steamatic, Inc.


Categories: Franchising

Tags: Carpet Cleaning, Franchise, Restoration, Support


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