Slaask — the Customer Service App for All Slack Users — is Strengthening Its Commitment to Large Enterprises

Slaask is proud to provide its services to large, international organizations such as the United Nations, PETA, and Care

Slaask

Slaask (backed by Stephen Kaufer, Co-Founder and CEO of TripAdvisor) is strengthening its commitment not only to fast-growing SMBs such as TeamLeader and MorningCroissant, but also to large enterprises such as the United Nations, PETA, and Care, with a number of important milestones outlined below.

Slaask and Slack are working hand in hand

Slaask is now having direct, weekly work discussions with the Slack team. Working hand in hand with Slack gives Slaask maximum bandwidth to deliver the best possible service to all its customers as well as hone product experience.

"Deep integrations are nibbling over standalone apps in terms of adoption and usage. We foresee a future where all web services will be fully integrated together. Slaask is turning this vision into a reality."

Alexis Lewalle and Remi Delhaye

Co-founders of Slaask

As an illustration of this collaboration, in April 2017, Slaask was one of 16 partner providers in the world working closely with Slack to improve the implementation of the new ‘message menus’ feature.

Slaask is now an SAP Ariba supplier

On April 19th, 2017 Slaask became an SAP Ariba supplier. Using the SAP Ariba Network, large enterprise buyers can now easily manage the entire Slaask procurement process.

Gartner Research describes Slaask as a great ‘workstream-based customer service’ 

During the 2017 Gartner Customer Experience and Technologies Summit in London, Slaask was introduced as a great illustration of a “workstream-based customer service.” Gartner is a leading global research and advisory firm, providing technology-related insights to large multinational enterprises.

Slaask provides security testing

Since late May 2017, Slaask has been performing regular vulnerability scanning, dynamic application security testing, static application security testing, and penetration testing in production environments. This lets Slaask provide up-to-date security reports and vendor risk management reporting to large businesses.

Slaask is supported and advised by four exceptional entrepreneurial leaders

Today, four exceptional entrepreneurs with big business experience are supporting and advising Slaask: Stephen Kaufer, TripAdvisor Co-founder, President and CEO; David Parker, Serial Entrepreneur, EforAll President and CEO as well as Arthur Buckland and Jim Tiampo, both with extensive large enterprise experience.

Slaask

Slaask is a 360o customer service app, fully integrated into Slack and designed for SMBs and large enterprises. With Slaask, your customers can reach your team effortlessly via a widget on your company's websites, mobile apps, as well as Facebook and Twitter pages. Meanwhile, your team can handle customer requests from anywhere, as long as they are connected to Slack!

Slack

Whatever work means for you, Slack brings all the pieces and people you need together so you can actually get things done.

Press contact

Alexis Lewalle
CEO & Co-founder
alexis@slaask.com
(415) 315-9779

Source: Slaask, Inc.


Categories: Business Technology, Corporate Communications, Web Services, Productivity Applications, Internet

Tags: customer communication, customer messaging, customer satisfaction, customer service, slack


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About Slaask, Inc.

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Slaask, a customer service app for Slack users, enables you to chat with your leads and customers in real time, and directly from Slack.

Alexis Lewalle
Alexis Lewalle
Slaask, Inc.

(415) 315-9779
Slaask, Inc.
2443 Fillmore St #380-7996
San Francisco, CA 94115
United States