Savantage Achieves ISO 20000-1:2018 Certification for Service Management System

ISO 20000-1:2018

Lisa Kazor, CEO and President of Savantage Solutions, announced today that the company has achieved ISO/IEC 20000-1:2018 certification, which demonstrates the company's ability to manage the end-to-end delivery of IT services.

ISO/IEC 20000-1:2018 is an international standard for IT service management that defines requirements for the development, implementation, monitoring, maintenance, and improvement of an IT service management system. Kazor stated, "This certification requires organizations to meet the requirements for establishing, implementing, maintaining, and continually improving its service management system. Our successful adoption of the standards demonstrates Savantage's focus on effectively delivering, measuring, and assessing performances of our IT Services, while continually improving our service management system."

In addition, Savantage previously achieved the ISO/IEC 27001:2013 Certification for Information Security Management Systems, as well as the ISO 9001:2015 Quality Management System (QMS) certification. 

About Savantage Solutions

Savantage Solutions is a woman-owned small business headquartered in Rockville, Maryland, that provides a wide range of consulting, integration, technology and support solutions and services to Federal agencies. A CMMI-DEV Level 3 rated company and an ISO 9001:2015 certified organization, Savantage is a leading provider of software development, business consulting and program management support services. A leading vendor for financial systems for Federal use, Savantage takes pride in its emphasis on service excellence. For more information, please contact Ayesha Rahman at 301-258-5600 or by email:

Source: Savantage Solutions