PriorAuthNow Expands Leadership Team and Growing Payer Business Unit

Jen Wooster and John Clapham join as need for real-time prior authorization accelerates.


 Jen Wooster and John Clapham have joined the leadership team as PriorAuthNow, the leader in real-time prior authorization, readies for a year of exponential growth. Wooster takes the helm as Chief Operating Officer, while Clapham will be leading PriorAuthNow's rapidly growing payer business unit. PriorAuthNow is currently connected to over 300 payers with a single integration, a differentiator in accelerating patient access. This streamlined connection empowers payers and delegated benefit managers to have real-time, bi-directional conversations with providers beginning at the point of care.  

With more than two decades of operations experience, Wooster brings deep expertise in supply chain, logistics, and delivery having held various roles with SHARE, DHL, Parking Solutions, Inc., and Abbott Nutrition. A graduate of The Ohio State University, Wooster holds a BSBA in Transportation and Logistics as well as an MBA with an emphasis in strategy.  

"With a passionate team, collaborative culture, and an innovative technology solution, joining the PAN team was an opportunity that I couldn't pass up," said Jen Wooster, Chief Operating Officer, PriorAuthNow. "I look forward to working with our talented team to scale and support our customers as we transition them to the industry's only fully touchless prior authorization solution."  

To complement its efforts to make prior authorizations a truly touchless, error-free experience for healthcare providers, PriorAuthNow is building out a dedicated team to serve the unique needs of payers. Clapham brings a broad base of healthcare account management, implementation, operations, and partnership experience that makes him ideally suited to launch PriorAuthNow's new payer business unit. A graduate of Bowling Green State University, Clapham has held prior leadership roles with CoverMyMeds and HelpAround. 

"It's exciting when you see an organization doing something truly unique in the market," said John Clapham, SVP, Payer, PriorAuthNow. "PriorAuthNow is addressing a complex and nuanced problem that causes costly delays for providers and payers alike. I'm excited to be part of solving one of the healthcare industry's toughest problems."  

Prior authorizations remain a cumbersome, error-ridden process for the healthcare industry. One that weighs down clinical staff and delays patient care. PriorAuthNow is reimagining that process by going beyond automation to streamline data exchange and eliminate routine clinical reviews to create a truly touchless prior authorization experience between providers and payers. 

About PriorAuthNow 

PriorAuthNow is the real-time prior authorization solution that creates a truly touchless prior auth experience for healthcare payers and providers. Its unique direct connectivity between payers and providers ensures accurate, standardized data exchange shortens time to payment and ensures patients get the right care more quickly. Based in Columbus, Ohio since 2014, PriorAuthNow offers the largest and most advanced real-time prior authorization network and is the only solution to offer Prior Authorization Assurance so customers can prioritize patient care and improve the predictability of their revenue cycle. For more information, go to

Press Contact:  

Brittany Barchalk  

Senior Marketing Manager 

Source: PriorAuthNow

About PriorAuthNow

PriorAuthNow is the only real time prior authorization solution that creates a truly touchless experience for healthcare payers and providers and ensures patients get the right care more quickly.


Columbus, OH