P&T Luxembourg and LUXGSM Selects Amdocs Software to Replace Existing Systems

Online, November 10, 2010 (Newswire.com) - ST. LOUIS Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that P&T Luxembourg and LUXGSM has selected Amdocs software to replace its incumbent charging and billing system following a merger between state-owned P&T Luxembourg's telecom sales entity and its mobile subsidiary LUXGSM S.A. serving approximately 600,000 subscribers.
The new company, a subsidiary of P&T Luxembourg will offer converged fixed-line, mobile and Internet services. P&T Luxembourg and LUXGSM will deploy the Amdocs Business Support Systems (BSS) Pack to deliver bundled offerings and services, enable a self service portal, and improve real time rating. By streamlining the systems and processes, the new Amdocs system will enable the company to sell products and services more effectively across multiple channels, including self care, call center and retail stores. In addition, the Amdocs solution will allow the company to offer the right product to the right customer by providing sales representatives with access to the relevant customer information at the right time.