N2N Expands Its Executive Leadership With Focus on Comprehensive Client Success
Today, N2N announced that it is growing its leadership team with the arrival of Dr. Raymond Barclay. Prior to joining N2N, Dr. Barclay served as the Assoc. Provost for Academic Budgets & Planning/ Assistant VP for Planning & Analytics at the New School in New York. Dr. Barclay will serve as the company's Vice President of Client Success. In this role, Dr. Barclay will manage the company's client success efforts and bolster the company's comprehensive client success strategy.
Duluth, GA, July 21, 2016 (Newswire.com) - Today, N2N announced that it is growing its leadership team with the arrival of Dr. Raymond Barclay. Prior to joining N2N, Dr. Barclay served as the Associate Provost for Academic Budgets and Planning/ Assistant Vice President for Planning and Analytics at the New School in New York.
Dr. Raymond Barclay has over 20+ years of institutional effectiveness, project management, strategic and financial planning, analytics/data science, program evaluation, operations and applied research, assessment and compliance work. In this role, Dr. Barclay has been a key architect in the development of multiple Key Performance Indicators (KPI),return-on-investment (ROI) and satisfaction assessment frameworks in support with financial stability, marketing/outreach and service/program initiatives. Dr. Barclay has a track record of raising the bar as it pertains to high level analytics and translating this into actionable information for operational and executive leaders. Additionally, Dr. Barclay has participated in multiple enterprise (SunGuard, Oracle/PeopleSoft and Workday), CRM and analytic/reporting system implementations inclusive of serving as a team leader, governance and/or implementation committee chair. This has given him particular insight into how best to develop and ensure the roll-out of a project is efficient, timely and within budget.
"I'm excited to be a part of the N2N team and to begin working with our clients and partners to ensure a smooth and engaging journey from onboarding to the true realization of N2N's services and state of the art integration product line."
Dr. Raymond Barclay, Vice President of Client Success
At N2N, Dr. Raymond Barclay will serve as the company’s Vice President of Client Success. In this role, Dr. Barclay will manage the company’s Client Success efforts and bolster the company’s comprehensive client success strategy. Dr. Barclay will also put his extensive background in data science, analytics, strategic planning, support services and enrollment planning to work by supporting N2N’s clients and partners throughout their client and partnership lifecycles.
“I’m excited to be a part of the N2N team and to begin working with our clients and partners to ensure a smooth and engaging journey from onboarding to the true realization of N2N’s services and state of the art integration product line,” stated Dr. Barclay. “As N2N’s Vice President of Client Success, I’ll work and collaborate with educational institutions to help them advance their academic mission by giving them the technology and digital tools to put their data to work to establish operational efficiencies and support student success.”
“N2N’s mission is to serve the needs of Higher Education with the highest level of quality and sophistication that institutional leaders expect. To accomplish this, we need a leader with a proven track record in Client Support and Retention Services, Project Planning and Management, Data Sciences and Higher Education. We are very excited to have Dr. Barclay join N2N’s leadership team. Dr. Barclay’s life long experience with Higher Education and customer service will allow him to lead N2N’s Client Success Initiatives,” said Kiran Kodithala, CEO of N2N.
Mr. Kodithala continued, “As N2N scales up its intake of new clients and partners, Dr. Barclay will be proactive in engaging these strategic relationships across the entire customer/partner lifecycle. He will be there to support our clients and partners as, together, we evolve and advance our capabilities in supporting student success.”
Source: N2N Services Inc.
