MTM Transit Expands Partnership With Denver RTD to Include ADA Paratransit Service
DENVER, May 11, 2023 (Newswire.com) - MTM Transit is pleased to announce that the Denver Regional Transportation District (RTD) has selected it to operate a portion of the agency's Access-a-Ride Americans with Disabilities Act (ADA) paratransit service. Following a competitive bidding process, RTD chose two vendors to operate the Access-a-Ride service, as well as a third vendor to operate its FlexRide demand response service. Under the contract, which goes live on July 1 and holds a term of three years plus two one-year options, MTM Transit anticipates performing 25% of Access-a-Ride service.
Access-a-Ride is a shared ride public transportation service for those who are unable to use RTD's fixed route bus and light rail services due to a disability or limiting condition that impacts their ability to access the system. Services are available to eligible passengers in Boulder, Broomfield, Denver, Jefferson, Adams, Arapahoe, and Douglas counties within RTD's ADA coverage area.
The contract adds to MTM Transit's existing relationship with RTD. Since September 2021, MTM Transit has worked with the agency to provide ADA assessment services to determine passengers' eligibility for Access-a-Ride services. MTM Transit also provides travel training services to RTD passengers, teaching them how to use fixed route services safely and independently.
"For the past two years, MTM Transit has collaborated with RTD to meet its mission of connecting people with places through safe, friendly, and reliable public transportation services—and we are honored to have the opportunity to make an even bigger impact on the Denver metropolitan area," said MTM Transit's Chief Operating Officer Brian Balogh. "We look forward to adding transportation operations to our RTD service offerings and providing a world-class experience for RTD's Access-a-Ride passengers, which is what they have come to expect from MTM Transit after working with us for their ADA eligibility and travel training needs."
To support the program, MTM Transit is establishing a business office and vehicle maintenance facility in Denver. Additionally, it is hiring more than 100 employees to operate the program, many of whom have been retained from the incumbent service provider.
MTM is the nation's most trusted and qualified partner for healthcare, transportation, and logistics solutions. Since 1995, MTM has managed NEMT for state and county governments, managed care organizations, health systems, and other programs involving transportation for the disabled, underserved, and elderly. In 2009, MTM's leadership established MTM Transit, an affiliate that provides direct paratransit and fixed route transit services. Every year, MTM and MTM Transit collectively remove community barriers for 15.4 million people by providing more than 20.75 million trips in 31 states and the District of Columbia. MTM and MTM Transit are privately held, woman-owned business enterprises.
Source: MTM, Inc.