Modernizing Medicine Achieves Top EMR Ratings in Seven Surgical and Medical Specialties, 2021 Black Book Physician Satisfaction Survey

Black Book Research announced the top comprehensive information technologies for private physician practice and group software from the collected feedback of 19,950 users in the 11th annual crowdsourced poll of user experience. 

Black Book measures customer satisfaction across 18 physician-centric, key performance indicators, including strategic alignment of client goals; innovation and optimization; training; client relationships and cultural fit; trust, accountability, transparency, and ethics; breadth of offerings, client types, delivery excellence; deployment and implementation; customization; integration, connectivity and interfaces; scalability, client adaptability, flexible pricing; compensation and employee performance; reliability; brand image and marketing communications; marginal value adds and modules; financial and managerial viability; cybersecurity; support and customer care; and best-of-breed technology and process improvement.

Modernizing Medicine also outscored all other vendor competitors in a record seven of forty-four specialties for outstanding client experience and customer satisfaction in the four functional subsets of electronic health records and patient data management.

#1 gastroenterology EHR - 11 consecutive years

#1 dermatology EHR - 8 consecutive years

#1 otolaryngology EHR - 7 consecutive years

#1 plastic surgery EHR - 6 consecutive years

#1 ophthalmology EHR - 5 consecutive years

#1 orthopedic EHR - 4 consecutive years, and

#1 pain management EHR - for the first year.

The survey methodology and full listing of hospital EHR solutions vendor rankings can be found at Black Book's website

About Black Book

Black Book™, its founders, management and staff do not own or hold any financial interest in any of the vendors covered and encompassed in the surveys it conducts including Modernizing Medicine. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, subscriptions and/or vendor collaboration as Black Book polls vendors' clients.

Since 2004, Black Book™ has polled the vendor satisfaction across over 30 industries in the software and services sectors around the globe. Black Book's mission is to improve healthcare delivery by expanding the stakeholder's voice from the front-line employee, IT and financial managers, clinical and nursing staff through the C-Suite and Board, as well as healthcare consumers.

For methodology, auditing, resources, comprehensive research, and ranking data see:  Media contact

Source: Black Book Research