MCE Systems Launches Mobix - World's Most Simple, Safe and Intuitive Mobile Care Platform

Mobix enables carriers, retailers and independent cellular stores to launch professional mobile care services in minutes starting at US $35

MCE Systems Ltd, a global provider of mobile device lifecycle solutions, announces today the launch of Mobix - world’s first professional instant mobile care service. The service is available for immediate activation and free trial at www.mobix.group.

Commenting on the launch of the new service, Amir Weiss, CEO of Mobix Division stated: “Using Mobix allows store staff to safely and quickly migrate user data to a new device, accurately diagnose device health and securely wipe customer’s valuable data. I believe that using MCE's connectivity technology, which was developed for over 13 years, helped Mobix in achieving an extremely easy to use solution, that doesn’t require any hardware other than existing store PC. Using Mobix in-store literally turns any store employee to a mobile care expert and ensures customers will return to get that great service again.”

Mobix introduces an evolution in store-front mobile care services. What historically was a matter of weeks and months of integration and testing is now a simple sign-up process with full on-boarding and launch of service performed within minutes at a fraction of the cost.

Mobix can help increase sales, trade-ins, upgrades, on-the-spot repairs, reduce NFF costs and ensure customer privacy is kept throughout the process.

  • Mobile Content Transfer - Transfers Contacts (including synced accounts), Images, Videos, Audio & SMS between all OSs including Android, iOS, BBOS, BB10, Symbian, Windows Phone and features phones. Includes a Full Migration feature between Androids and between iOS devices, a complete data transfer of Settings, Alarms, Apps, Accounts, Background images, media and more.
    ​Used for upgrades, on-boarding to a new device, encouraging trade-ins and transfer of data to a temporary / loaner device or external backup during repair processes.
  • Mobile Diagnostics - Over 100 software and hardware diagnostic tests on both Android and iOS devices. Checks Battery, Screen, Keypad, Sensors, Audio and generates a customer facing report.
    ​Used for Triage processes - repair, quality control, trade-in evaluation, DOA verification, proof of repair and post-repair warranty.
  • Mobile Data Wipe – Complete private content erasing for Android and iOS devices in a click of a button.
    Used to ensure GDPR compliance and customer privacy for any device taken for repair or trade-in.

Designed for Retail IT 
Mobix was designed to operate seamlessly and securely alongside existing in-store applications within the retail IT network. Built for remote deployment and management, Mobix provides maximum protection to user privacy and does not retain user data at any point of the process on any IT asset.

Service Costs
Mobix starts at US $35 making the professional service accessible to carriers, MVNOs and smaller independent cellular stores.

Learn more and Free trial
To learn more and get a free no-commitment trial visit www.mobix.group or contact Mobix at sales@mobix.group.

About MCE Systems
MCE Systems (www.mce.systems) is an omni-channel mobile device lifecycle solutions provider specializing in innovative technologies for the telecommunication arena. MCE’s solutions enable device lifecycle control, device value optimization, operational efficiency and management improvement, cost reduction and control and the generation of new business. MCE offers a combination of technology, products, solutions and expert consulting services that help design and implement successful projects. Both technology and solutions cover all touchpoints including on-device app, web, call center, retail and reverse/forward logistics.

About Mobix
Mobix (www.mobix.group) is a division of MCE Systems Ltd. a leader in Mobile Care Experience operating in over 30 countries with tier 1 operators, call centers and logistics facilities worldwide. 

Media Contact
Dan Atzmon
Phone: +972722117525
Email: media@mce.systems

Source: MCE Systems


Categories: Mobile and Smart Phones, Telecommunications

Tags: Content Transfer, Customer Service, Data Eraser, Mobile, Mobile Care, Mobile Device Data Wipe, Smartphone Diagnostics, Triage, Wipe


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About mce Systems

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Omni-channel device lifecycle solutions boutique specializing in innovative and disruptive projects.

Liran Weiss
Chief Corporate Officer, Co-Founder, mce Systems
mce Systems
8 Ben Zackai St
Tel Aviv, Israel 6520308
Israel