Magenta's Mobile Worker App Demonstrates Dynamic Planning with Real Time Connectivity
Online, June 18, 2014 (Newswire.com) - The mobile worker App is pre-installed on the TomTom PRO 8275 device and is connected real time with Magenta's Maxoptra Service, a cloud-based dynamic planning and optimisation solution for field service businesses of all sizes.
Demonstrated at the Field Service Demo Zone, the App generated a lot of interest from many SME field service businesses, who recognised Maxoptra as a SaaS based affordable solution with intuitive features and Apps designed to efficiently plan the balance of routine and breakdown calls to prevent greater than necessary fuel expenditure, and to meet customer demand for narrow time windows and accurate arrival times.
Addressing the visitors, Giles Margerison, TomTom Telematics Sales Director commented, "Maxoptra is a great example of an App Center partners using the TomTom .connect API technology to create industry specific solutions that deliver even more value to mobile workforce customers"
The demonstrations showed how optimised schedules from the Maxoptra Service web-based dynamic planning solution were sent directly to the TomTom PRO 8275 driver terminal allowing mobile technicians to navigate to their jobs and report their progress in real time.
Integrating a schedule optimising service with TomTom's Pro 8275 device ensures that mobile technicians will spend less time on the road and more time using their niche skills.
Stuart Brunger, Head of Business Development for Magenta Technology said, "Magenta's mobile worker App will help service providers differentiate themselves in the market. Besides providing an end-to-end customer experience, the App will improve productivity, enhance customer service, reduce operating costs and meet Health and Safety compliance standards."
The integral mobile worker App for TomTom PRO 8275 ensures job dispatch, signature capture and barcode scanning leading to reduced errors through less paperwork and lower administration costs. In addition, the use of TomTom traffic reports back to real time track and trace enables the app advise customers in advance of ETA' s and any unexpected delays. The Maxoptra solution optimises field service work scheduling while minimising operating costs and maximising customer satisfaction
Visit us at the Field Service Demo Zone from 17 to 19 June, 2014. Register here.