Local Emergency Cleanup Company Challenging Industry Standard

Perhaps the most frightening part of potentially disastrous scenarios being that during a storm, for instance, flooding left to stand for the average wait time would have already begun to do serious damage to a home, costing a homeowner excessive amounts of money.

A recent study indicated that 97% of insurance claims are made as a direct result of damage to the home or property. Listed among the most prevalent causes of such damage were fire and lightening, with wind, hail and rain coming in as close seconds. Mold growth and rehabilitation also scored high on the list. This news is unsettling for both homeowners and renters alike. Perhaps the most frightening part of potentially disastrous scenarios being that during a storm, for instance, flooding left to stand for the average wait time would have already begun to do serious damage to a home, costing a homeowner excessive amounts of money. Without immediate attention, a homeowner could go from needing an emergency cleanup for flooding to needing emergency cleanup for mold. If left to fester... a family could quickly become ill needing emergency care of their own. 

In an industry where time is of the essence, it was surprising to find that very few cleanup crews offer care in truly emergent time frames. With most wait times being within-the-day or next-day with no true window of service time guarantees, a local company saw an opportunity to serve its community and fill a gap in the market. When Sarah Ferguson woke up to find the new carpet by the bed was sopping wet from a burst pipe she immediately began  to panic. Living alone, Sarah tried several emergency cleanup companies with no response. "Having no clue how to shut off the water, the floor quickly became a disaster." Sarah felt helpless and she is not alone. Emergencies of this nature can be very stressful for homeowners, especially for single women like Sarah. 

Industry standards are incredibly lackluster for emergency maintenance and cleanup. This is what drove Majestic Wet Carpet to rewrite the industry norm, providing service that treats emergencies... like emergencies. Sarah eventually found this local business who boasted of quick turn arounds. "The crew arrived in 30 minutes. Within minutes a crew was working on saving the carpets." The technician even turned off Sarah's water, teaching Sarah how to turn it off and on again in case of any other future water emergency. This was above and beyond the company's offered services.

When asking around it was easy to see Sarah's story was not unique. The water damage Agoura Hills receives is in need of prompt attention each and every time - Majestic Wet Carpet has offered its residents and the surrounding areas just that for many, many years, becoming synonymous with emergency storm, fire, water and mold damage cleanup and repair
While the rest of the industry struggles to change with the needs of its customers, this smart company is doing what any successful business does... doing what they do quicker and better than anyone else. "It is really a relief," says Ferguson. "Knowing there is someone to call, someone who will come running whenever there is a problem. That is a real comfort and it means more than anybody could ever know."

Related Media