Landmark Miami Beach Hotel Launches Next-Generation Guest Room Comfort Strategy

The Confidante Miami Beach Hotel deploys WiSuite™ Hotel Energy Management to enhance efficiency and guest satisfaction.

Landmark Miami Beach Hotel Launches Next-Generation Guest Room Comfort Strategy

Known for its stunning mid-century modern style, The Confidante Miami Beach now has a 21st century approach to guest comfort, thanks to its recent installation of the WiSuite Hotel Energy Management system. The innovative solution enables hotel management to achieve their energy savings and sustainability goals while meeting the high standards of room comfort their clientele expect.

The WiSuite solution features touchscreen-enabled WiStat-SS smart thermostats in all 363 guest rooms connected to the hotel’s property management system (PMS) via the WiSuite Intelligent Network (WIN). Hotel operations staff can now remotely manage all guest room HVAC units using algorithms that automatically analyze room sensor and revenue-based occupancy data. When a guest checks in, the WiSuite system automatically takes the room out of energy savings mode and initiates a predefined comfort mode.

The Confidante has a well-earned reputation for 'wowing' our guests with impeccable service and unmatched style and comfort. The WiSuite Hotel Energy Management system is a powerful new tool for maintaining that reputation, while helping us effectively manage our energy use.

Keith Butz, General Manager, The Confidante

In addition, the WiSuite platform tracks equipment runtime hotel-wide, helping streamline the deployment of staff for preventative maintenance tasks and extending the life of HVAC assets.

Tailored guest comfort strategies
WiSuite collaborated with The Confidante’s operations team to define guest comfort templates that optimize the system for unique property characteristics, including sun load, room size and configuration, and specific HVAC equipment profiles. The hotel team can now set room-specific climate strategies to ensure a high level of guest satisfaction throughout the property.

The WiSuite system also helps accelerate response to in-room equipment issues. The platform generates demand warning alerts when HVAC units fail to meet guest demand, enabling The Confidante’s engineering team to proactively resolve issues before guests are even aware.

“The Confidante has a well-earned reputation for ‘wowing’ our guests with impeccable service and unmatched style and comfort. The WiSuite Hotel Energy Management system is a powerful new tool for maintaining that reputation while helping us effectively manage our energy use,” said Keith Butz, General Manager of The Confidante.

“Helping our clients hit profitable hotel energy management targets without compromising guest comfort is the reason we’re in business,” said WiSuite CEO John Gallant, “To have a hotel as well-known and respected as The Confidante choose WiSuite for their energy management is a wonderful validation of our mission, our technology and our team.”

About WiSuite

WiSuite is a leading provider of advanced hotel energy management software, services and equipment. The WiSuite Intelligent Network (WIN) and WiStat-SS line of smart thermostats provide comprehensive energy consumption savings, management and reporting. Headquartered in Detroit, Michigan, WiSuite proudly serves leading hospitality brands worldwide, including Marriott, Hilton and Hyatt. For more information, visit wisuite.com. For more information contact Vince Wicker at 877-988-8788 or media@wisuite.com.

ABOUT THE CONFIDANTE

The Confidante, which is part of The Unbound Collection by Hyatt, is a playful oceanfront oasis in Miami’s mid-beach neighborhood that combines the vibrant glamour of Miami's past with the sophistication and amenities of modern day. The Confidante’s vibe is warm, welcoming, unpretentious – similar to a friend's beach house, which is akin to the meaning behind the name, The Confidante: a best friend, trusted insider. The mid-century modern hotel features 363 guestrooms and 16 suites with a 1950s-inspired design that reflects Miami Beach’s Golden Era, showcasing the creative talents of revered British interior designer Martin Brudnizki, and Miami’s famed landscape architect Raymond Jungles. Guests enjoy quality dining experiences in unique settings, including the Southern-inspired Bird & Bone, led by renowned Miami Chef Richard Hales. The Confidante has 10,000 square feet of newly renovated indoor meeting space and 5,000 square feet of outdoor meeting space, which includes The 1930s House, a private, outdoor Spanish-style bungalow, originally built as a single-family home. Additional amenities include two heated swimming pools (one for adults only), private cabanas and bungalows, a full-service beach area, and lush tropical gardens. The Spa at The Confidante features two specially curated spa suites and an indoor/outdoor fitness center. The Confidante is located at 4041 Collins Avenue in Miami Beach, FL 33140. For more information, please call 305-424-1234 or visit www.theconfidantehotel.com. Follow the hotel on social media: Facebook /theconfidantehotel and Twitter/Instagram @theconfidante.

Source: WiSuite

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