Jewelry Business Goes Mobile at JCK LUXURY
Edison, NJ, May 29, 2015 (Newswire.com) - The Diaspark m-Commerce app is a jeweler’s own downloadable store-cum-catalog to connect with those who shop by phone. Customers can make wish lists, locate nearby stores, browse product with zoom functionality for 360-degree views, and buy items through easy single-click orders via Apple Pay. And if a customer likes an item in store but leaves without purchase, he or she can later show the style to family and friends on their phone, purchasing it remotely from anywhere they travel with the security of 128-bit SSL encryption technology. Retailers can even send push notifications for discounts or rebates via app instead of email for more immediate review.
Diaspark’s m-Commerce app will streamline communications with customers, helping to strengthen relationships and give better service—particularly with regard to special orders and repairs. For example, a client who brings in a high-end watch for repair must wait for a technician to assess it and create a quote, and then the sales person has to track them down for approval first and then delivery of the product later. The m-Commerce app eliminates those tedious back-and-forth emails and missed phone calls by facilitating direct communication; the app alerts clients when quotes are ready, allows them to track the repair process, and sends an alert when pieces are ready for pickup.
Remember that m-Commerce enhances physical stores and e-commerce-enabled websites because those who shop by phone tends to spend more. (McKinsey & Company research even reveals that some consumers can only be reached by smartphone.)By 2020, 80 percent of all adults will have a smartphone according to research presented at the 2014 Andreessen Horowitz Tech Summit. Perhaps this is why Juniper Research maintains that m-Commerce transactions will more than double—to $3.2 trillion—by 2017.
Ready to go mobile, or have questions? Talk to us about Diaspark’s m-Commerce app in person at JCK LUXURY booth LUX938.
About Diaspark
Diaspark Inc. was founded in 1995 as a software provider specializing in business solutions across multiple industries, adding jewelry to its repertoire in 1996. A dedicated team of jewelry professionals with more than two decades of industry-specific experience addresses the needs of manufacturers and retailers from headquarters in Edison, N.J., and an office in Indore, India. With visibility at major industry shows and existing high-profile clients like Roberto Coin, Diaspark helps users manage production, orders, returns and more to save time and increase revenue while integrating seamlessly with accounting systems and diamond trading platforms.