IVR Technology Group Welcomes Matthew Talarico as Their VP of Sales

IVR Technology Group, a leader in multichannel business communications and customer service automation, today welcomes their new VP of Sales, Matthew Talarico.

IVR Technology Group, a leader in multichannel business communications and customer service automation, today welcomes their new VP of Sales, Matthew Talarico. Mr. Talarico will lead the company's sales team and future customer adoption of its core automation and payment by phone platform.

Mr. Talarico brings the company significant sales leadership experience, most recently as the EVP of Sales for a global cloud infrastructure provider. A Buffalo-area native and graduate of Niagara University with degrees in marketing and business management, he has also held senior-level sales roles at Paychex and IPv4 Market Group.

"This is a great opportunity," says Mr. Talarico, "IVR Technology Group has been on a tremendous revenue growth curve, it's an exciting time to be part of the team leading our sales efforts." Currently experiencing their best year-to-date revenue growth in the company's history, the new Vice President of Sales role will capitalize on the current momentum to create a customer and high performance-focused sales organization for continued high growth. 

"The more I learn about our technology and customer success, the more eager I am to begin helping customers win," continues Talarico. "Everyone at IVR Technology Group has a laser focus on creating significant customer value, along with a technology stack that solves real business problems as well as enhances the customer experience.”

IVR Technology Group's products deliver on a LeanCS philosophy; a customer-first business strategy to reduce costs and inefficiencies in customer service operations. Products include the Compass Automation Platform; a "full-stack" CPaaS (Communications Platform as a Service) with an integrated visual development environment so that anyone can create complex IVR voice applications, and the Compass Payments Suite; an omnichannel payments solution for electronic billers.

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IVR Technology Group's mission is to help companies increase revenue and achieve customer delight 
by eliminating waste and inefficiencies from
 their customer service operations through three cornerstone technologies that give customer service departments an operational advantage through automation. To learn more about the company or request an interview with Mr. Talarico, visit https://www.ivrtechgroup.com, @IVRTechGroup on Twitter, or IVRTechnologyGroup on Facebook.

Source: IVR Technology Group


Categories: High Technology

Tags: automated payments, business communications, CPaaS, customer experience, customer service, IVR payments, IVR systems


About IVR Technology Group

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IVR Technology Group's passion is to connect people to information to help companies deliver delightful customer experiences. IVR provides a full stack of voice and text applications with a security-first mandate on compliance and data security.

IVR Technology Group
2350 N Forest Rd
Getzville, NY 14068
United States