Innovative Retail Training Firm Helps Retailers Improve Employee Productivity

Online, June 27, 2011 (Newswire.com) - Retail Training Services (RTS), a leading retail training and retail consulting firm located in the DC Metro Area has announced the launch and immediate availability of two new web-based retail training courses that are directed at helping retailers ensure their retail sales representatives are able to effectively and efficiently serve, and sell, to their customers.

Based on decades of real-world experience, the new training courses, "Welcome to Retail" and "Introduction to Selling" utilize the latest web-based technology to allow retailers to train their team members efficiently and effectively. The self-paced training courses are part of complete package of training courseware that RTS' is making available to specialty retailers in the US and Canada. Individual RTS courses and packages can be purchased on the RTS website, but many clients chose to license customized versions from the Company.

The "Welcome to Retail" course is designed to help new retail employees understand the core activities that they will need to execute in the short and long-term in order to have a successful retail career. The courseware includes detailed plans, checklists and job aids that new retail employees can use to help guide them through the first few weeks of their new position.

"Introduction to Selling" describes and guides the new retail sales representative through the seven steps of retail sales while creating an understanding of the customer-centric values that new sales representatives must adhere to in order to build long-term customer relationships. The course includes a 20-page workbook and reference guide that allows the new team member to customize the training to their store's particular needs.

These training modules - like all RTS' e-learning courseware - combine video, audio, learning activities, testing, and downloadable job aids. They have also been developed by subject matter experts who have worked on the retail floor and who have operated hundreds of retail stores. "We understand that retailers want practical and impactful training that will give them a quick return on investment." Said David Goodwin, CEO of Retail Training Services. "That is why we have created a team of retail operators and trainers who can make sure that our clients get the most for their money. This new courseware helps us to fulfill our Company's mission of providing the highest quality e-learning training that gives retailers a measurable ROI on their training expense."

Training For Retailers...By Retailers
The RTS team has over 100 years of experience directing the operations of hundreds of retail locations and training thousands of retail team members. Therefore, the Company is uniquely positioned to help retailers and distributors improve their sales and profits by positively impacting the product knowledge, sales and management skills of retail field managers, store managers, and sales representatives. RTS offers web-based and instructor-led retail training solutions that are customized based on each retailer's individual retail training needs.

Training Course Availability
Information about RTS' services including a free demonstration course, are available at www.retailertrainingservices.com. Inquiries with regard to licensing Retail Training Services content or with regard to having Retail Training Services administer a private-labeled learning management system on your behalf should be directed to info@retailertrainingservices.com.

About Retail Training Services
Founded in 2009 by a team of retailing veterans, Retail Training Services is dedicated to providing impactful and cost effective training and retail operations management consulting to independent retailers, specialty retail chains, and distributors. The company offers a wide range of courseware that is focused on improving the skills and competencies of sales representatives, store managers, field managers, and store owners.

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For more information, press only:
David Goodwin, 703-861-8965, David.Goodwin@retailertrainingservices.com

For more information on Retail Training Services Courseware:
http://www.retailertrainingservices.com